Shallu
Regina
Summary
Dedicated Retail Professional skilled in cash register operations, merchandise stocking, and customer service. Proven experience in payment processing and sales, contributing to efficient store operations. Strong communication and teamwork abilities enhance customer engagement and support organizational goals.
Overview
9
9
years of professional experience
Work History
Cleaning Supervisor
Disinfect solutions
Regina
06.2022 - Current
- Managed daily cleaning operations and staff of up to 10 cleaners.
- Supervised daily cleaning operations for diverse commercial spaces.
- Managed cleaning staff schedules and task assignments effectively.
- Conducted regular inspections of all areas to ensure that standards are met and maintained.
- Trained new employees on safety protocols and cleaning techniques.
- Ensured that all required health, safety, sanitation regulations are followed by staff members.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
Cashier
Steven Boyer
Sault Ste. Marie
10.2022 - 04.2023
- Checked delivered merchandise and order information to verify shipment accuracy.
- Moved and rebuilt shelves, racks, and displays to increase the visibility of merchandise.
- Ordered new supplies to restock based on routine needs.
- Updated product labels to reflect accurate pricing.
Cashier
Margret Turcottre
Sault Ste. Marie
09.2022 - 04.2023
- Trained new team members in cash register operation, stock procedures, and customer service.
- Collaborated with front-end staff to enhance customer experience.
- Processed sales transactions efficiently, reducing customer wait times.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Helped with purchases and signed customers up for rewards programs.
Customer Service Associate
Manjinder Singh
Hoshiarpur
02.2017 - 03.2019
- Addressed inquiries, resolved customer issues, and managed customer relations.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Improved customer service wait times to mitigate complaints.
- Streamlined customer service wait times, leading to reduced complaints.
- Explained benefits, features, and recommendations to maximize client retention.
- Resolved customer inquiries and issues while fostering positive relations.
- Clarified benefits, features, and recommendations to enhance client retention.
Education
Post-Degree Certificate - Business
Algoma University
Sault Ste. Marie, ONBachelor of Science - Science
Government College
Hoshiarpur, IndiaSkills
- Cleaning Protocols
- Facility Maintenance
- Quality Control
- Health compliance
- Inventory Oversight
- Team Leadership
- Team Coordination
- Complaint Resolution
- Customer Relations
- Customer service
- Problem-Solving
- Feedback Acceptance
- Effective communication
- Honest and Ethical
- Workforce Planning
Availability
Full-Time
Timeline
Cashier
Steven Boyer
10.2022 - 04.2023
Cashier
Margret Turcottre
09.2022 - 04.2023
Cleaning Supervisor
Disinfect solutions
06.2022 - Current
Customer Service Associate
Manjinder Singh
02.2017 - 03.2019
Post-Degree Certificate - Business
Algoma University
Bachelor of Science - Science
Government College