Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic

NAVDEEP SINGH

Winnipeg

Summary

Aspiring professional eager to leverage skills and knowledge in dynamic, growth-oriented environments for organizational advancement

Overview

3
3
years of professional experience

Work History

Guest Service Associate

Petro Canada
06.2024 - Current
  • Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
  • Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
  • Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
  • Managed front desk operations, ensuring a smooth and pleasant guest experience.
  • Collaborated with team members to consistently exceed guest expectations through exceptional service delivery.
  • Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
  • Contributed positively towards achieving team targets by cross-selling additional amenities during interactions with guests.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Assisted guests with booking reservations, resulting in higher occupancy rates.
  • Enhanced guest satisfaction by addressing inquiries and resolving issues promptly.
  • Maintained a clean and welcoming lobby area to create a positive first impression for guests.
  • Handled customer complaints to satisfy and retain guests.

Supervisor

Express hoods
09.2022 - 04.2024
  • Examining customers' hoods
  • Performing maintenance work on customers kitchen exhaust systems
  • Pressure washing kitchen exhaust filters
  • Repairing or replacing defective or damaged hood components upon approval from customers.
  • Advising customers on how to maintain hood filters correctly.
  • Maintaining accurate records for service reports.
  • Maintain the company vehicle properly and ensure that it is well stocked

Operations Specialist

SkipTheDishes
02.2023 - 09.2023
  • Handling customer care and problems of restaurants.
  • Helping couriers if they need any help.
  • Giving refund or something else to the customer.

Cashier and trainer with manager

Hotels 95
03.2022 - 03.2022
  • Night Time front desk Supervisor.
  • Customer service.
  • If customers need help i will be there to help them at night.

Education

Hospitality-Hotels and restaurants management - undefined

Cambrian college
Brampton, Canada
12.2023

Completed Computer course - undefined

Punjab education center
Morinda, Punjab
08.2021

Senior Secondary School - undefined

National public School
Kurali, Punjab
04.2021

Skills

  • Communication skills
  • Problem solving
  • Work ethic
  • Critical thinking
  • Organizational skills
  • Responsibility
  • Leadership
  • Eagerness to learn
  • Customer service

Languages

English - Advanced
Professional Working
Punjab - Native
Native or Bilingual

Hobbies and Interests

Playing Volleyball with friends, Reading books, Learning new things

Timeline

Guest Service Associate

Petro Canada
06.2024 - Current

Operations Specialist

SkipTheDishes
02.2023 - 09.2023

Supervisor

Express hoods
09.2022 - 04.2024

Cashier and trainer with manager

Hotels 95
03.2022 - 03.2022

Hospitality-Hotels and restaurants management - undefined

Cambrian college

Completed Computer course - undefined

Punjab education center

Senior Secondary School - undefined

National public School

Similar Profiles

CREATE PROFILE
NAVDEEP SINGH