Navdeep Kaur
BRAMPTON,Ontario
Summary
Pharmacy Assistant with expertise in compounding medications and inventory management. Demonstrated problem-solving skills and proficiency in pharmacy software, leading to improved workflows and increased patient satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
iHealth centre pharmacy
Woodbridge, Ontario
03.2024 - Current
- Prepared compounded medications according to precise formulas and protocols.
- Managed inventory levels of raw materials and supplies for efficient workflow.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Managed inventory by organizing and restocking medications regularly.
- Provided excellent customer service by addressing patient inquiries promptly.
- Operated pharmacy software to process prescriptions and manage patient records.
- Maintained cleanliness and organization of the pharmacy workspace consistently.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Prepared compound medications under the supervision of a licensed pharmacist.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Answered telephones to respond to questions or requests.
Pharmacy Assistant
Humber Green Pharmacy
Etobicoke, Ontario
07.2023 - Current
- Assisted pharmacists in preparing and dispensing medications to patients.
- Provided excellent customer service by answering patient inquiries and concerns.
- Processed prescription orders accurately using pharmacy management software.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Restocked shelves and prepared expired drugs for return.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Performed administrative duties such as filing documents, faxing forms, answering phones.
Education
Health Care Administration - Health Sciences
Alpha College of Bussiness And Technology
Scarborough , On04-2023
B. Pharmacy - Pharmaceutical Sciences
Lala Lajpat Rai College of Pharmacy
Punjab , India03-2020
Skills
- Compounding medications
- Inventory management
- Prescription processing
- Pharmacy software
- Data entry
- Problem solving
- Pharmacy software proficiency
- POS system operation
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Certification
Registered Pharmacist, Punjab , India
References
References available upon request.
Timeline
Pharmacy Assistant
iHealth centre pharmacy
03.2024 - Current
Pharmacy Assistant
Humber Green Pharmacy
07.2023 - Current
Health Care Administration - Health Sciences
Alpha College of Bussiness And Technology
B. Pharmacy - Pharmaceutical Sciences
Lala Lajpat Rai College of Pharmacy