Navdeep Kaur
Winnipeg,MB
Summary
Dynamic leader with extensive experience in customer service, recognized for exceptional problem-solving abilities and staff management expertise. Proficient in data analysis, consistently delivering results by streamlining workflows and effectively resolving complex challenges. Committed to driving innovation and enhancing productivity through strategic leadership and empowering team motivation, establishing a foundation for success in any organization.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonald's
01.2023 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Ability to work efficiently, manage high volume of customers, adapt to busy conditions.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Supervisor
Boston Pizza
06.2022 - Current
- Preparing meals and individual items as per the customer's need.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Administrative Assistant
Abroad Immigration
07.2021 - 05.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Collect and review documents and prepare immigration applications.
Education
Applied Business Analysis - Business Analysis
University of Manitoba
06.2022
Bachelor of Technology - Information Technology
BGIET
04.2017
Skills
- Active listening
- Computer proficiency
- Microsoft Excel
- Customer service
- Training and mentoring
- Team leadership and supervision
- Goal-Oriented
- Employee Motivation
- Complex Problem-Solving
- Inventory Control
- Priority management
- Data Analysis
Timeline
Crew Trainer
McDonald's
01.2023 - Current
Supervisor
Boston Pizza
06.2022 - Current
Administrative Assistant
Abroad Immigration
07.2021 - 05.2022
Bachelor of Technology - Information Technology
BGIET
Applied Business Analysis - Business Analysis
University of Manitoba
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