Summary
Overview
Work History
Education
Skills
Timeline
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Navdeep Kaur

Winnipeg,MB

Summary

Dynamic leader with extensive experience in customer service, recognized for exceptional problem-solving abilities and staff management expertise. Proficient in data analysis, consistently delivering results by streamlining workflows and effectively resolving complex challenges. Committed to driving innovation and enhancing productivity through strategic leadership and empowering team motivation, establishing a foundation for success in any organization.

Overview

4
4
years of professional experience

Work History

Crew Trainer

McDonald's
01.2023 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Ability to work efficiently, manage high volume of customers, adapt to busy conditions.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.

Supervisor

Boston Pizza
06.2022 - Current
  • Preparing meals and individual items as per the customer's need.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Administrative Assistant

Abroad Immigration
07.2021 - 05.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Collect and review documents and prepare immigration applications.

Education

Applied Business Analysis - Business Analysis

University of Manitoba
06.2022

Bachelor of Technology - Information Technology

BGIET
04.2017

Skills

  • Active listening
  • Computer proficiency
  • Microsoft Excel
  • Customer service
  • Training and mentoring
  • Team leadership and supervision
  • Goal-Oriented
  • Employee Motivation
  • Complex Problem-Solving
  • Inventory Control
  • Priority management
  • Data Analysis

Timeline

Crew Trainer

McDonald's
01.2023 - Current

Supervisor

Boston Pizza
06.2022 - Current

Administrative Assistant

Abroad Immigration
07.2021 - 05.2022

Bachelor of Technology - Information Technology

BGIET

Applied Business Analysis - Business Analysis

University of Manitoba

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Navdeep Kaur