Summary
Overview
Work History
Education
Skills
Timeline
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Navdeep Kaur

Scarborough,ON

Summary

Proven sales expert with a track record of exceeding targets at Freedom Mobile through exceptional customer service and effective communication. Mastered CRM tools and objection handling, leading to significant upsells. Skilled in teamwork and problem-solving, ensuring compliance and high satisfaction levels. Achieved notable sales growth by leveraging sales analytics and cold-calling techniques.

Sales professional with solid track record in driving small business growth and fostering client relationships. Known for effective sales strategies and achieving revenue targets. Committed to team collaboration and adapting to dynamic market conditions, showcasing excellent communication and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Small Business Sales Representative

TD Bank
06.2022 - Current
  • Mastered and constantly improved sales prospecting, follow-up and upsell processes.
  • Maintained up-to-date knowledge of company policies and procedure to ensure compliance with regulations.
  • Navigated multiple computer systems and applications and utilized search tools to find information for customer enquiries
  • provided outstanding customer service and support to clients , resolving inquiries efficiently and effectively.

Sales Representative

Freedom Mobile
07.2021 - 08.2022
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Exceeded sales targets through effective planning and goal setting.

Food Service Supervisor

McDonald's Restaurant
05.2018 - 06.2022
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Ordered new supplies and food to maintain service levels.
  • Established and managed team schedules and shift assignments.

Education

Diploma - Business Administration

Canadore College of Applied Arts And Technology
Toronto, ON
08-2019

Skills

  • Objection handling
  • CRM proficiency
  • Cold-calling
  • Sales analytics
  • Teamwork
  • Problem-solving abilities
  • Customer Satisfaction
  • Effective communication

Timeline

Small Business Sales Representative

TD Bank
06.2022 - Current

Sales Representative

Freedom Mobile
07.2021 - 08.2022

Food Service Supervisor

McDonald's Restaurant
05.2018 - 06.2022

Diploma - Business Administration

Canadore College of Applied Arts And Technology

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Navdeep Kaur