Summary
Overview
Work History
Education
Skills
Timeline
Generic

Navdeep Kaur

Welland,ON

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Overview

3
3
years of professional experience

Work History

Team Trainer

Tim Hortons
01.2022 - Current
  • Informed the manager about any accidents, injuries or unsafe working conditions.
  • Showed employees how to use new products, procedures, and techniques.
  • Educated new employees on the restaurant practices, culture, and procedures.

Food Counter Attendant

Seeds Restaurant 100% Plant Based
09.2022 - 03.2023
  • Handled order processing, including debit and credit transactions.
  • Maintained a clean and organized appearance in all restaurant areas to attract and retain customers.
  • Addressed customer complaints and inquiries to verify satisfaction.

Shift Manager

SUBWAY®Restaurants
02.2021 - 07.2022
  • Collaborated with the management team to establish a proper responsibilities division.
  • Managed schedules, accepted time off requests, and focused coverage when shifts were shorts.
  • Coached crew members to improve their performance and encourage them to work more efficiently.


Education

GED -

Niagara College
Welland, ON
04.2024

Skills

  • New Employee Training
  • Team Leadership
  • Food Safety
  • Opening and Closing Procedures
  • Customer Service
  • Schedule management

Timeline

Food Counter Attendant

Seeds Restaurant 100% Plant Based
09.2022 - 03.2023

Team Trainer

Tim Hortons
01.2022 - Current

Shift Manager

SUBWAY®Restaurants
02.2021 - 07.2022

GED -

Niagara College

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Navdeep Kaur