Seena Land

Team Trainer

Taco Bell

Rancho Murieta

06.2022 - Current

Maintained cleanliness and presentation of stock room and production floor.
Assisted fellow team members with various duties when needed.
Greeted customers to take food orders and provide information about menus.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Tailored orders to address customer allergies and gluten concerns.
Operated grills, deep fryers and griddles safely to avoid accidents or injury.
Cleaned and maintained the dining area, kitchen equipment, and counters.
Completed opening, closing and shift change tasks by following company guidelines.
Restocked napkins, condiments and utensils at self-service areas during slow periods.
Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Answered phone calls to assist customers with questions and orders.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Greeted customers and provided friendly customer service.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.