Summary
Overview
Work History
Education
Skills
Languages
Languages
Certification
References
Timeline
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Navaldeep Kaur Garcha

Brampton,Canada

Summary

Drove operational efficiency at Kendal Lighting (ONT) Inc by streamlining office processes and improving data management. Strengthened customer relations and invoice processing, resulting in enhanced productivity. Recognized for effective communication and critical thinking, ensuring high standards of customer service. Dedicated professional with a solid work ethic and a proactive approach to office support.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Office Administrator

Kendal Lighting (ONT) Inc
Mississauga, ON
09.2020 - 06.2024
  • Executed accurate data entry tasks using MS Office applications, including Word, Excel, and PowerPoint.
  • Processed incoming mail and distributed it to appropriate departments or personnel.
  • Welcomed visitors and callers while directing inquiries to relevant staff members.
  • Prepared invoices for payment processing and managed scanning, faxing, and filing of documents.
  • Delivered customer service support via phone and email regarding product inquiries.
  • Assisted in training new staff to enhance team efficiency.
  • Coordinated courier services for outgoing packages to ensure timely delivery.
  • Maintained organized filing systems and updated databases for efficient record-keeping.
  • Coordinated with IT department to resolve technical issues and maintain office software updates.
  • Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.

Education

Secondary School -

Central Board of Secobdary Education
India

Skills

  • Customer service and relations
  • Invoice processing and bookkeeping
  • Mail handling and routing
  • Computer proficiency
  • Critical thinking skills
  • Clear communication
  • Office supply management
  • Employee training and development
  • Technical troubleshooting
  • File organization and management
  • Inbound call handling

Languages

  • English, Fluent
  • Punjabi, Native
  • Hindi, Fluent

Languages

English
Professional
Punjabi
Native/ Bilingual
Hindi
Professional

Certification

Excel Formulas and Functions Quick Tips

References

References available upon request.

Timeline

Office Administrator

Kendal Lighting (ONT) Inc
09.2020 - 06.2024

Secondary School -

Central Board of Secobdary Education

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Navaldeep Kaur Garcha