Natsumi Harada
Vancouver,Canada
Summary
Detail oriented Administrative Coordinator with 3 years of experience in Language School overseeing multiple tasks and managing students enrollment successfully. Hardworking professional committed to providing outstanding student service and assistance.
Overview
9
9
years of professional experience
Work History
Administrative Coordinator
EF International Language Campus
Vancouver, BC
04.2021 - Current
- Supported student social, emotional, and academic development.
- Answered phone calls and responded to inquiries from students, potential customers and other external contacts.
- Prepared detailed documents and reports for the accreditation including DLI, EQA and PTIB
- Managed student records with accuracy and confidentiality, ensuring timely processing of requests for LOA, PAL and other documents.
- Worked closely with the local offices around the world in over 50 countries and regions to answer inquiries
- Manage acceptance of all new international students, ensuring that all booking details are entered correctly, and visa documents are issued in a timely manner
- Ensure all student records meet accreditation standards and remain in compliance with student visa regulations
- Arrange over 200 students in the peak season for weekly intakes, ensuring the required travel documents and school contracts are provided before the deadline
Logistics Coordinator
Crux Coorporation
Osaka, Japan
10.2018 - 01.2021
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Collaborated with suppliers for optimal pricing negotiations, resulting in cost savings for the company.
- Maintained thorough documentation of all import transactions, ensuring compliance with regulatory requirements.
- Coordinated closely with sales teams to guarantee accurate delivery timelines, contributing to increased customer retention rates.
Logistics Coordinator
Fuji Technotrans, Inc.
Hyogo, Japan
04.2015 - 10.2018
- Arranged the payment of duties, taxes, storage fee, customs inspection, and other related fee to pick up and deliver the imported goods to clients
- Scheduled inspection of imported goods in the warehouse upon requests from the customs
- Advised clients with shipping related matter such as cargo insurance, Incoterms, and other customs
- Signed import or export documents on behalf of clients with the power of attorney.
Education
Diploma - International Business Management
Conerstone International Community College of Canada
Vancouver02.2022
Bachelor of Arts - International Relations
Ritumeikan University
Kyoto, Japan03.2015
Skills
- Interpersonal Communication
- Attention to Detail
- Confidentiality
- Customer Database Systems
- Report Preparation
- Team Collaboration
- Office Administration
- Proficiency in Microsoft Applications
Languages
English
Full Professional
French
Elementary
Japanese
Native or Bilingual
Timeline
Administrative Coordinator
EF International Language Campus
04.2021 - Current
Logistics Coordinator
Crux Coorporation
10.2018 - 01.2021
Logistics Coordinator
Fuji Technotrans, Inc.
04.2015 - 10.2018
Diploma - International Business Management
Conerstone International Community College of Canada
Bachelor of Arts - International Relations
Ritumeikan University