Nathalie Madrid
Sacramento
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills, while giving every customer a positive experience.
Overview
4
4
years of professional experience
Work History
Sales Associate
Petsmart
Sacramento
02.2023 - 07.2025
- Assisted customers with product selection and provided knowledgeable recommendations.
- Handled customer complaints in a professional manner.
- Adhered to company initiatives and achieved established goals.
Seasonal Sales Associate
Kohl's
Sacramento
11.2024 - 01.2025
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Processed transactions using a point-of-sale system.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Dog Daycare Attendant
Camp Bow Wow
Elk Grove
07.2021 - 02.2023
- Supervised playgroups to ensure safe and engaging interactions among dogs.
- Maintained cleanliness of daycare facilities through regular cleaning and sanitation.
- Communicated with pet owners to provide updates on their dogs' well-being and activities.
Education
High School Diploma -
California Virtual Academies
Simi Valley, CA06-2019
Skills
- Effective communication
- Team collaboration
- Time management
- Customer engagement
Affiliations
- Volunteer at Elk Grove Animal Shelter
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Seasonal Sales Associate
Kohl's
11.2024 - 01.2025
Sales Associate
Petsmart
02.2023 - 07.2025
Dog Daycare Attendant
Camp Bow Wow
07.2021 - 02.2023
High School Diploma -
California Virtual Academies