Nathaniel Sam

• Assisted with identifying and recruiting, training and supervising staffs.
• Agreeing and managing budgets
• Planning menus
• Ensuring compliance with licensing, hygiene and health and safety legislation.

Handle customer complaints

• Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
• Managed inventory levels effectively, reducing waste while ensuring adequate stock of essential supplies.
• Monitored daily financial transactions accurately, ensuring proper cash handling practices were followed consistently by all team members.

• Enhanced customer satisfaction by providing timely and efficient towing services.
• Navigated traffic efficiently during high-stress situations to ensure timely arrival at designated locations.
• Contributed to team success by training new employees on towing procedures and best practices.

• Worked effectively in fast-paced environments.
• Booking shipment online and by phone
• Selecting carriers; negotiating contracts and rates.
• Planning and monitoring inbound' outgoing deliveries.
• Managed approximately 30 incoming calls, emails and faxes per day from customers.