Nathaniel Molodetskiy
Walnut Creek
Summary
I am a full-time Economics student at Diablo Valley College that has a strong academic focus whilst having a dedicated work ethic. I am motivated to bring more positivity, loyalty, and a friendly attitude to every team and customer interaction.
Overview
4
4
years of professional experience
Work History
Barista/Cashier
Caffe La Scala
Walnut Creek
04.2022 - Current
- Engaged customers with friendly service and product recommendations.
- Provided excellent customer service by responding to requests quickly and professionally.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Described menu items to customers and suggested products based on their preferences.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Maintained cleanliness and organization of the café environment daily.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Handled cash transactions accurately at the point of sale system.
- Assisted with inventory management.
- Monitored inventory levels of supplies and restocked when necessary.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Developed and maintained relationships with regular customers, understanding their preferences.
Education
High School Diploma -
Las Lomas High School
Walnut Creek, CA05-2023
Some College (No Degree) -
Diablo Valley College
Pleasant Hill, CASkills
- Point of sale operation
- Customer relationship management
- Team collaboration
- Quality assurance
- Product recommendations
- Effective communication
- Conflict resolution
- Friendly and outgoing
- Exceptional customer service
- Workflow management
- Upselling
Timeline
Barista/Cashier
Caffe La Scala
04.2022 - Current
High School Diploma -
Las Lomas High School
Some College (No Degree) -
Diablo Valley College