Nathaniel Gallardo
Berkeley,CA
Summary
Enthusiastic student eager to contribute to team success, willing to fill out the role necessary in the work environment. Looking for internship experience in governmental and public services
Overview
5
5
years of professional experience
1
1
Certification
Work History
Usher Supervisor
Cal Performances
08.2022 - 09.2023
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Streamlined ticket-checking process for faster entry, reducing wait times for guests.
- Improved overall venue cleanliness by implementing thorough and efficient cleaning schedule.
- Boosted team morale and productivity with regular team meetings, feedback sessions, and recognition of achievements.
- Assisted in reducing staff turnover by providing comprehensive training and support for new hires.
- Supported successful events by coordinating closely with performers, promoters, production crews, and other key stakeholders.
- Maintained a secure environment for all guests by enforcing venue policies and procedures consistently and fairly.
- Optimized communication among ushers through implementation of unified radio system, resulting in quicker response times to guest needs or issues.
- Took orders and followed organizational procedures in absence of supervisor, adapting as needed.
Leadership Student
Arroyo Valley High School
06.2018 - 06.2022
- Engaged in beginning of year orientations to assist students with initial adjustment to university academic life.
- Presented and drafted various scheduling options for students to help properly allocate time for classes, extra work and free-time.
- Conducted peer-mediations between students to help resolve conflicts and reach agreements.
- Organized community outreach to promote nutrition, physical activity and health among peers.
- Assisted students with school's registration process by helping select courses and teaching various software related to college attendance.
- Assisted in organizing and overseeing assignments, planning and coordinating in-school and outsourced resources.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Volunteer
Knights Of Columbus #3109
08.2018 - 06.2019
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Coordinated food, clothing and household items for disadvantaged individuals and families.
- Assisted program manager with planning and fundraising responsibilities.
Education
No Degree - Majoring in Political Science
University Of California Berkeley
Berkeley, CA06.2026
High School Diploma -
Arroyo Valley High School
San Bernardino, CA06.2022
Skills
- Timelines and Milestones
- Administration and Reporting
- Organizational Development Skills
- School Assemblies
- Scheduling and Coordinating
- Employee Coaching and Motivation
- Student Leadership
- Development Services
Accomplishments
- Class Salutatorian for Arroyo Valley High School in 2022
- Achieved Student Athlete of the Year through Cross Country in 2018
- Top runner for 2019 San Andres League Champions in Boys Cross Country
- Supervised a teams of Ushers as an Usher Captain.
Certification
- Certified Usher Captain, Cal Performances - 2022-2023
Timeline
Usher Supervisor
Cal Performances
08.2022 - 09.2023
Volunteer
Knights Of Columbus #3109
08.2018 - 06.2019
Leadership Student
Arroyo Valley High School
06.2018 - 06.2022
No Degree - Majoring in Political Science
University Of California Berkeley
High School Diploma -
Arroyo Valley High School
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