Hannah Carr
Markham,ON
Summary
Results-driven Entertainment and Recreation professional skilled in team leadership and event coordination. Focused on enhancing safety and enjoyment in all activities while managing operations, schedules, and records to achieve business goals. Strong customer service orientation and meticulous attention to detail support seamless operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Usher Supervisor
Great Canadian Entertainment
Toronto
11.2023 - Current
- Trains new ushers on venue protocols, customer service standards, and safety procedures.
- Monitors the performance of ushers, providing feedback for continuous improvement.
- Coordinates with other departments such as security, maintenance, ticketing, and concessions to ensure smooth operations.
- Manages crowd control and ensures compliance with safety regulations.
- Assists in resolving guest inquiries and concerns promptly and professionally.
- Conducts pre-event briefings to align staff on responsibilities and expectations.
- Provides guidance and direction to ushers on the daily operations of their job duties.
- Ensures compliance with safety regulations and policies.
Teaching Artist
City of Richmond Hill
Richmond Hill, ON
10.2023 - Current
- Facilitates workshops to enhance students' acting and performance skills.
- Mentors students in character development and stage presence techniques.
- Evaluates student performances and provides constructive feedback for improvement.
- Teaches students theater terminology and performance skills.
- Supports creativity by teaching improvisation lessons.
Theatre Camp Director
City of Richmond Hill
Richmond Hill, Ontario
05.2024 - 08.2024
- Managed budgets effectively while ensuring quality experiences for all participants.
- Supervised staff to ensure compliance with safety and operational standards.
- Facilitated communication between parents, staff, and campers to address concerns.
- Evaluated camper feedback to enhance future programming and service delivery.
- Maintained effective consistent communication with parents and families using email.
- Maintained and reviewed records and evaluations of staff, programs and related infrastructure.
Education
Bachelor of Arts, Honours - Theatre Studies
University of Guelph
Guelph06-2022
Skills
- Canva
- Microsoft Suite
- Google Workspace
- Program enhancement
- Scheduling and planning
- Working under pressure
- Excellent verbal and written communication
- Training and development
- Crowd management
Certification
High Five Certification, 2024
Timeline
Theatre Camp Director
City of Richmond Hill
05.2024 - 08.2024
Usher Supervisor
Great Canadian Entertainment
11.2023 - Current
Teaching Artist
City of Richmond Hill
10.2023 - Current
Bachelor of Arts, Honours - Theatre Studies
University of Guelph