Nathanial Riviere
Toronto,Canada
Summary
Dynamic server with extensive experience, excelling in food, wine, and cocktail service. Proven ability to enhance guest satisfaction through effective conflict resolution, time management, and a positive attitude. Recognized for leading floor operations and training new staff, consistently delivering exceptional service in high-pressure environments. Seeking a server or bartender position in Toronto.
Overview
7
7
years of professional experience
Work History
Server (Part-time)
Everyside
Toronto, Canada
06.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Accurately processed customer orders using point-of-sale system.
- Trained new servers on restaurant policies and service standards.
- Resolved customer complaints efficiently to maintain satisfaction.
Server/Bartender
Reds Wine Tavern
Mississauga, Ontario
07.2021 - 06.2025
- Led floor operations during all shifts, ensuring seamless service.
- Ensured cleanliness in sections to maintain high standards of guest satisfaction.
- Demonstrated proficiency with Squirrel POS system and iPad service.
- Executed wine service and steps of service in upper-scale dining environments.
- Possessed extensive knowledge of classic cocktails, wines, and beers to assist patrons effectively.
Server
Swiss Chalet
Guelph, Canada
08.2018 - 03.2020
- Achieved high guest satisfaction and a review on my service was published in 'Swiss Chalet News'
- Provide customers with a positive experience
- Serve food and prepare/serve drinks (alcoholic and non-alcoholic)
- Provided menu tours in order to ensure the guest is happy with their selection
- Time management - can serve numerous tables successfully with full guest satisfaction
- Work efficiently in a team-oriented environment
Education
Bachelor's - Criminal Justice and Public Policy
University of Guelph
Guelph04.2021
High School Diploma - With Honours
All Saints Catholic Secondary School
Whitby, ON06.2017
Skills
- Hospitality experience (8 years)
- Food and beverage service
- Time management
- Adaptability
- Customer service and support
- Conflict resolution
- Sales strategies
- Service standards
Timeline
Server (Part-time)
Everyside
06.2025 - Current
Server/Bartender
Reds Wine Tavern
07.2021 - 06.2025
Server
Swiss Chalet
08.2018 - 03.2020
Bachelor's - Criminal Justice and Public Policy
University of Guelph
High School Diploma - With Honours
All Saints Catholic Secondary School