Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Nathanael Girma

Etobicoke,ON

Summary

As an enthusiastic sales representative, I excel in communication and negotiation, committed to high-quality customer service. I leverage product and service knowledge to drive customer loyalty, retention, and revenue. I'm now seeking opportunities with leading SaaS companies as a Sales/Development Representative.

Overview

6
6
years of professional experience
1
1
Certification

Work History

BUSINESS DEVELOPENT REPRESENTATIVE

Hero Care
12.2023 - Current
  • Identify and create new business opportunities
  • Researching, prospecting, and reaching out to potential clients
  • Effective communication and strategic engagement
  • Cultivating relationships and qualifying leads.

MEDICAL CLERK

William Osler Health System
12.2022 - 12.2023
  • Received and routed laboratory and imaging results to correct clinical staff members
  • Answered telephone calls to offer clinic information, answer patient questions and direct calls to staff
  • Prepare and proceed patient referrals and transfer requests
  • Provided safe and supportive environment for all patients by supplying various details on clinical resources
  • Organized and maintained patient chart filling system to promote quick finding for staff.

SALES ASSOCIATE

Nordstrom
10.2022 - 01.2023
  • Met with customers to discuss and ascertain needs, tailor solution and close deals
  • Contributed to team objectives in a fast-paced environment
  • Promoted conversion of casual shoppers into customers through product knowledge and product solution to meet customer needs.

BRAND AMBASSADOR

Abay Ethiopian Dishes
06.2018 - 03.2020
  • Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events
  • Educated customers on product features and answered question regarding product use
  • Greeted customers warmly and pleasantly answered inquiries
  • Identified key high-traffic, consumers-centric location and rapport with prospective customers and vendors.

Education

Sales Development Specialization

Course Careers
08-2023

Bachelor of Science - Kinesiology and Health Sciences

York University
Toronto, ON
06.2023

Skills

  • Sales Prospecting
  • Cold Calling/Emailing
  • Negotiation
  • Analytical Skills
  • Ideal Customer Profiles & Buyer Personas Identification
  • BANT/SPIN Selling
  • Sales Terminology
  • Organization Structure
  • Customer Retention Strategies

Certification

Standard First Aid & CPR/AED Level C, Canadian Red Cross, 07/20/22, 07/20/25

Accomplishments

  • While working at William Osler I was part of the first 24 hour team at the Urgent Care Clinic, which improved access to care for patients in the neighborhood and alleviate overcapacity patient burden of nearby hospitals
  • While working at Nordstrom I increased the expected sales target of 17% year over year growth to 24% during the holiday season, in conjunction with the rest of the sales team.
  • While working with Abay Ethiopian Dishes I and introduced a modern game changing cooking solution to a popular food prep problem for the first time in the Toronto East African community.

Timeline

BUSINESS DEVELOPENT REPRESENTATIVE

Hero Care
12.2023 - Current

MEDICAL CLERK

William Osler Health System
12.2022 - 12.2023

SALES ASSOCIATE

Nordstrom
10.2022 - 01.2023

BRAND AMBASSADOR

Abay Ethiopian Dishes
06.2018 - 03.2020

Sales Development Specialization

Course Careers

Bachelor of Science - Kinesiology and Health Sciences

York University

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