Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Nathanael Deaton

Los Alamitos

Summary

Dynamic professional with experience as a Teller at Long Beach Financial Credit Union, excelling in account maintenance and customer support. Proven ability to identify sales opportunities and train team members, fostering a collaborative environment. Recognized for strong communication skills and a commitment to compliance in banking operations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Teller

Long Beach Financial Credit Union
01.2025 - Current
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Educated customers on use of banking website and mobile apps.

Associate

In-N-Out Burger
10.2022 - 12.2024

Associate | In-N-Out Burger | [City, State]
(2+ years, promoted to Level 5 of 7)

  • Promoted to Level 5 Associate, demonstrating leadership, reliability, and strong work ethic.
  • Trained and mentored new associates on food handling, safety protocols, and customer service standards.
  • Supervised team operations during peak hours to ensure efficiency and high-quality service.
  • Assisted with opening and closing duties, including cash handling, inventory checks, and equipment maintenance.
  • Contributed to a positive team culture by upholding company values and motivating coworkers.

Education

High School Diploma -

Los Alamitos High School
Los Alamitos, CA
01-2022

Associate of Arts - History

Golden West College
Huntington Beach, CA
05-2026

Skills

  • Account maintenance
  • Drawer balancing
  • Banking law compliance
  • Loans
  • Food handling procedures
  • Training lower associates
  • Communicating with team members
  • Customer support representative

Accomplishments

  • Promoted to Level 5 of 7 within two years for strong performance, reliability, and leadership ability.
  • Trained and mentored 10+ new associates, improving team performance and adherence to safety and service standards.
  • Consistently delivered fast and accurate service during peak rush hours, contributing to high customer satisfaction scores.
  • Trusted with cash handling, opening, and closing duties, demonstrating reliability and attention to detail.
  • Maintained 100% compliance with food safety and cleanliness standards in a high-volume environment.
  • Consistently balanced daily cash drawers with 100% accuracy, ensuring compliance with financial standards.
  • Processed an average of X transactions per day (deposits, withdrawals, transfers, and payments) while maintaining speed and accuracy.
  • Recognized by management for excellent customer service and ability to resolve member issues quickly.
  • Increased digital banking adoption by educating members on online and mobile tools.
  • Maintained a strong record of zero policy violations by following financial regulations and security procedures.

Certification

food handeling, cash handeling

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Teller

Long Beach Financial Credit Union
01.2025 - Current

Associate

In-N-Out Burger
10.2022 - 12.2024

High School Diploma -

Los Alamitos High School

Associate of Arts - History

Golden West College
Nathanael Deaton