Natielli Trujillo-Aguirre
Santa Cruz
Summary
. Experienced teller with strong cash handling and transaction processing skills. Committed to compliance and accuracy, ensuring seamless operations and excellent customer service.
Overview
11
11
years of professional experience
Work History
Teller
Wells Fargo Bank, N.A.
Santa Cruz
11.2014 - Current
- Processed daily customer transactions, ensuring accuracy and compliance with banking standards.
- Verified large cash and check deposits, maintaining adherence to internal controls and reporting procedures.
- Balanced cash drawers and transaction records daily, promptly identifying and correcting discrepancies.
- Resolved discrepancies between actual cash amounts and transaction records for accuracy.
- Identified and resolved discrepancies in transactions promptly.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Verified customers' identification to ensure compliance with laws and regulations.
- Reviewed customer information in compliance with CTR, UAR, AML, and confidentiality policies.
- Maintained documentation supporting account records, reconciliations, and audit requirements.
- Prepared official checks for customer and internal bank needs.
- Received mortgage and other loan payments, verifying payment dates and amounts due.
- Transmitted orders to supply cash to meet daily needs.
- Processed term deposits, retirement savings plan contributions and mail deposits within processing time limits.
- Communicated transaction issues or irregularities to supervisors, supporting branch operations.
- Collaborated with team members to enhance customer service delivery.
- Ensured compliance with banking regulations and policies consistently.
- Provided training and support to new teller staff effectively.
Education
High School Diploma -
Harbor High School
Santa Cruz, CA06-2008
Skills
- Cash handling
- Transaction processing
- Compliance adherence
- Account maintenance
- Document management
- Customer relationship management
- Safe and vault operation
- Drawer balancing
- Accounting systems and software
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Effective communication
- Spanish speaking
- Training support
- Strong work ethic
Languages
English
Full Professional
Spanish
Full Professional
References
References available upon request.
Timeline
Teller
Wells Fargo Bank, N.A.
11.2014 - Current
High School Diploma -
Harbor High School