Experienced Sales Representative with a proven track record of exceeding targets and building strong client relationships. Skilled in identifying customer needs, negotiating deals, and driving revenue growth through strategic sales strategies.
Overview
4
4
years of professional experience
Work History
Sales Representative
FastenMaster
07.2023 - Current
Increase FastenMaster's product demand in lumberyards and home centers throughout the Northern California Territory..
Meet with professional contractors on job sites to present in depth product demonstrations.
Use contractor conversions as leverage to present potential stocking orders to lumberyard decision makers.
Organize display racks and find/close opportunities for merchandising placement.
Work independently/set own schedule to efficiently tackle opportunities.
Attend trade shows and events to promote our brand.
Develop and maintain relationships with key clients, ensuring high customer satisfaction and retention.
Conduct product demonstrations to educate customers on benefits and features of offerings.
Sales Associate
Enterprise
07.2022 - 07.2023
Interacted with customers providing exceptional customer service and upselling rental protection products.
Provided exceptional customer service to increase sales revenue and customer satisfaction levels.
Utilized effective communication skills to build rapport with diverse clientele.
Demonstrated strong product knowledge to effectively upsell and cross-sell merchandise.
Efficiently resolved customer inquiries and complaints to ensure customer satisfaction.
Demonstrated exceptional communication skills in a fast-paced environment to meet customer needs.
Managed high volume of customer interactions while maintaining accuracy and professionalism.
Education
MCJ - Advertising
California State University of Fresno
Fresno, CA
05-2022
Skills
Customer service
Communication
Negotiation
Problem solving
Product knowledge
Time management
Customer relationship building
Accomplishments
2023 Region of the Year Award
2024 Sales Achievement Award
2025 Sales Achievement Award
Exceeded 2025 territory sales goal by 17.2%, generating $1.87M in annual sales against a target of $1.60M