Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Nathan Perez

Irvine

Summary

Customer-focused professional with 7 years of experience in high-volume front-end operations and fresh food preparation. Relocating to California to leverage expertise in inventory management and cross-department collaboration to enhance team performance. Committed to exceeding customer expectations through effective communication and operational support.

Overview

1
1
Certification
7
7
years of professional experience

Work History

Customer Service Representative

HEB
Boerne, TX
03.2019 - 07.2026
  • Customer Service | Front End: Delivered compassionate, fast-paced service to loyal customers, ensuring a welcoming environment while managing accurate, high-volume transactions using cash register and point-of-sale (POS) systems.
  • Seafood | Fresh food/Meal Prep: Excelled in high-demand food production, executing specialized Cajun seafood boils and meal prep assemblies focused on exceeding customer expectations while adhering to strict health and safety standards.
  • Healthy Living & Drugstore: Cross-trained in specialized wellness departments; provided knowledgeable recommendations on high-velocity products like sports nutrition, protein supplements, energy drinks, and vitamins while managing niche inventory accurately.
  • Texas Backyard: Managed department workflow and plant care utilizing internal organizational tools; specialized in seasonal decor and strategic merchandising to maintain an inviting, highly presentable atmosphere.
  • Maintained organized inventory to facilitate efficient stock management and support operational needs.: Tracked store stock, maintained accurate inventory counts, and organized backstock areas for optimal accessibility. Proficient in SRS and OLO inventory software, and fully certified in operating manual jacks, electric jacks, and lift jacks.
  • Communicated effectively with coworkers to maintain a fast and friendly work environment.

Education

Undergraduate Coursework - Liberal Arts

Northwest Vista College
San Antonio, TX
01-2022

High School Diploma - undefined

Champion High School
Boerne, TX
01-2020

Skills

  • Customer Service
  • Customer relations
  • Product Knowledge
  • Conflict Resolution
  • Conflict resolution
  • Front-end operations
  • Inventory tracking
  • Merchandising
  • Project management
  • Team Collaboration
  • Critical Thinking
  • Cross-Department Adaptability

Certification

  • PIT Operator Training
  • Electric Pallet Jack Certification

Languages

English
Spanish

Interests

Video Games, Music/Vinyl Records, Scrapbooking/Journaling, Esports, Content Creation and Video Production

Timeline

Customer Service Representative

HEB
03.2019 - 07.2026

High School Diploma - undefined

Champion High School

Undergraduate Coursework - Liberal Arts

Northwest Vista College
Nathan Perez