Nathan Grant
Orangeville,ON
Summary
Adept at fostering relationships and proficient in POS systems, I elevated customer satisfaction at F.N. Good Burgers and Fries by accurately processing and preparing custom orders, addressing complaints with professionalism and efficiency. My strong work ethic contributed to building a loyal clientele, showcasing my ability to blend hard and soft skills effectively.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Associate Cashier
F.N. Good Burgers and Fries
Orangeville, Ontario
06.2021 - 09.2022
- Processed efficient and accurate cash, debit, and credit card payments using Point-of-Sale and Skip the Dishes systems.
- Addressed customer complaints in a timely manner while maintaining a professional attitude.
- Offered customers carry-out service at completion of transaction.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Provided excellent customer service by listening to customer needs and responding accordingly.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Ensured all areas of the trailer were clean and organized at all times.
Education
Associate of Arts -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None04-2022
High School Diploma -
Orangeville District Secondary School
Orangeville, ON06-2021
Bachelor of Arts - Psychology
University of Waterloo
Waterloo, NoneSkills
- Proficient in handling cash
- Strong work ethic
- Patience and composure
- Fostering Relationships
- Customer-focused mindset
- Upselling strategies
- Cultural awareness
- Customer satisfaction
Affiliations
- Guitar
- Basketball
- Computers / Gaming
Certification
- First Air-CPR
References
References available upon request.
Timeline
Customer Service Associate Cashier
F.N. Good Burgers and Fries
06.2021 - 09.2022
Associate of Arts -
Conestoga College Institute of Technology And Advanced Learning
High School Diploma -
Orangeville District Secondary School
Bachelor of Arts - Psychology
University of Waterloo
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