Nathan Barnett
Boonville,IN
Summary
Accomplished Sr. Software Quality Assurance Specialist at OneMain Financial, adept at enhancing product quality and customer satisfaction through meticulous testing and problem-solving. Proven track record in implementing metrics-driven evaluations and mentoring teams, fostering collaboration and continuous improvement in fast-paced environments. Skilled in regression testing and detail-oriented analysis.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Sr. Software Quality Assurance Specialist
OneMain Financial
08.2024 - Current
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Enhanced efficiency of QA department, introducing metrics-driven performance evaluations.
- Mentored junior QA specialists, fostering a culture of continuous learning and professional growth.
- Documented and reported quality assurance outcomes, providing actionable insights for product development teams.
- Improved product quality and customer satisfaction by identifying and resolving defects before market release.
- Enhanced user experience, meticulously testing for usability and accessibility standards.
Software Quality Assurance Specialist
OneMain Financial
07.2021 - 08.2024
- Reviewed production processes and identified potential quality issues.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Conducted investigations into questionable test results.
Consumer Loan Sp
OneMain Financial
09.2018 - 07.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Samsung Field Sales Manager
Premium Retail Services Inc
08.2017 - 08.2018
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
No Degree - Youth Ministry
Indiana Wesleyan University
Marion, INSkills
- Detail-oriented
- Quality assurance
- Analytical thinking
- Problem-solving skills
- Team collaboration
- Quality improvements
- Agile methodology
- Testing processes
- Regression testing
- Manual testing
Timeline
Sr. Software Quality Assurance Specialist
OneMain Financial
08.2024 - Current
Software Quality Assurance Specialist
OneMain Financial
07.2021 - 08.2024
Consumer Loan Sp
OneMain Financial
09.2018 - 07.2021
Samsung Field Sales Manager
Premium Retail Services Inc
08.2017 - 08.2018
No Degree - Youth Ministry
Indiana Wesleyan University
Similar Profiles
Zach BoulwareZach Boulware
PLS SR. / Branch Manager /District Manager at Onemain Financial Inc. Onemain FinancialPLS SR. / Branch Manager /District Manager at Onemain Financial Inc. Onemain Financial
Gavin PhiavilayvongGavin Phiavilayvong
Manager at OneMain FinancialManager at OneMain Financial
Pete PaulsonPete Paulson
Lending Manager at OneMain FinancialLending Manager at OneMain Financial