Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

NATHALIE HURTADO

Placentia

Summary

Motivated individual seeking a server position at where I can apply my excellent communication, multitasking, and problem-solving skills. Eager to learn the ins and outs of the hospitality industry and provide exceptional service to guests.

Overview

6
6
years of professional experience

Work History

Designer Assistant

Corona Design
Anaheim, CA
12.2023 - Current
  • Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
  • Compile documents and prepare reports for internal, client-facing meetings and appointments with the city to obtain the building permit.
  • Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.

Host & Server

Rodrigos Mexican Grill
Anaheim, CA
01.2023 - 12.2023
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Delivered food and beverages to guests, ensuring all items were correct and served on time.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

AT&T Customer Service

Accedo Technologies
Bucaramanga, Colombia
01.2020 - 02.2021
  • Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
  • Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
  • Assisted customers in navigating the company website or mobile app for self-service options when applicable.

Server

Kalahari Resorts Dells
Wisconsin Dells, WI
05.2019 - 10.2019
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Managed large groups and private events, ensuring smooth coordination and service.
  • Worked collaboratively with kitchen and bar staff to meet customer demands.

Education

Certificate of Achievement - Architecture

Orange Coast College
Costa Mesa
10.2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service

Languages

Spanish
Native or Bilingual

Timeline

Designer Assistant

Corona Design
12.2023 - Current

Host & Server

Rodrigos Mexican Grill
01.2023 - 12.2023

AT&T Customer Service

Accedo Technologies
01.2020 - 02.2021

Server

Kalahari Resorts Dells
05.2019 - 10.2019

Certificate of Achievement - Architecture

Orange Coast College

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NATHALIE HURTADO