NATHALIE HURTADO
Placentia
Summary
Motivated individual seeking a server position at where I can apply my excellent communication, multitasking, and problem-solving skills. Eager to learn the ins and outs of the hospitality industry and provide exceptional service to guests.
Overview
6
6
years of professional experience
Work History
Designer Assistant
Corona Design
12.2023 - Current
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Compile documents and prepare reports for internal, client-facing meetings and appointments with the city to obtain the building permit.
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
Host & Server
Rodrigos Mexican Grill
01.2023 - 12.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Delivered food and beverages to guests, ensuring all items were correct and served on time.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
AT&T Customer Service
Accedo Technologies
01.2020 - 02.2021
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
- Assisted customers in navigating the company website or mobile app for self-service options when applicable.
Server
Kalahari Resorts Dells
05.2019 - 10.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Managed large groups and private events, ensuring smooth coordination and service.
- Worked collaboratively with kitchen and bar staff to meet customer demands.
Education
Certificate of Achievement - Architecture
Orange Coast College
Costa Mesa10.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Designer Assistant
Corona Design
12.2023 - Current
Host & Server
Rodrigos Mexican Grill
01.2023 - 12.2023
AT&T Customer Service
Accedo Technologies
01.2020 - 02.2021
Server
Kalahari Resorts Dells
05.2019 - 10.2019
Certificate of Achievement - Architecture
Orange Coast College
Similar Profiles
Nathalie HurtadoNathalie Hurtado
Engineering Assistant at Corona DesignEngineering Assistant at Corona Design
Jehan AmerJehan Amer
Project Manager at Corona Design LLC. Engineering Services (Promote)Project Manager at Corona Design LLC. Engineering Services (Promote)
Lizette MoraLizette Mora
MRI Technologist Intern at Corona Advance Imaging/Corona Comprehensive ImageMRI Technologist Intern at Corona Advance Imaging/Corona Comprehensive Image