Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nathalia Schofield

Toronto,Canada

Summary

I am bilingual in English and French, have lived abroad, and have gone to school in six different countries. As a result of my international experiences, I am outgoing, highly adaptable, and have the ability to establish and maintain excellent communication and relationships with both peers and supervisors. I have, and hope to continue to effectively transfer those skills to the workplace. I am an enthusiastic volunteer providing experience helping non-profit organization with daily tasks and needs. I have extensive experience in customer service and am friendly and helpful when assisting employees and visitors requesting services.

Overview

5
5
years of professional experience

Work History

Full Time Volunteer

Moon Time Sister At True North Aid
02.2019 - Current
  • Moon Time Sisters is a volunteer-led organization supporting Northern women by collecting and shipping menstrual products to remote communities across the country where access is limited and costs are prohibitive
  • I aid in organizing and boxing material shipments.
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.

Barista

Second Cup Coffee
09.2022 - 05.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Customer Service

Ten Thousand Villages
05.2022 - 09.2022

Customer Service

Ten Thousand Villages
05.2021 - 09.2021

Costumer Service

Ten Thousand Villages
05.2020 - 09.2020

Costumer Service

Ten Thousand Villages
06.2019 - 08.2019
  • Ten Thousand Villages is a nonprofit fair trade organization that markets handcrafted products made by disadvantaged artisans across the globe
  • I was an employee in the store working primarily in stocking, customer service, and as a cashier.
  • Met customer service objectives by providing superior customer service to french-speaking customers.
  • Provided professional services and support in a dynamic work environment.
  • Built strong partnerships with internal stakeholders such as product managers and customer service representatives, ensuring seamless collaboration on joint initiatives.

Education

Exchange - English Literature And History

University of Melbourne
Melbourne, Australia
11.2022

High School Diploma -

Riverdale Collegiate Institute
Toronto, ON
06.2020

Bachelor of Arts - Enlglish Literature And History

McGill University
Montreal, QC
06.2024

Skills

  • Ability to Work Under Pressure
  • Customer Service
  • Creativity
  • Ability to Work in a Team
  • Effective Time Management
  • Fast Learner
  • Adaptability
  • Communication Skills
  • Positive Attitude

Languages

English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working

Timeline

Barista

Second Cup Coffee
09.2022 - 05.2023

Customer Service

Ten Thousand Villages
05.2022 - 09.2022

Customer Service

Ten Thousand Villages
05.2021 - 09.2021

Costumer Service

Ten Thousand Villages
05.2020 - 09.2020

Costumer Service

Ten Thousand Villages
06.2019 - 08.2019

Full Time Volunteer

Moon Time Sister At True North Aid
02.2019 - Current

Exchange - English Literature And History

University of Melbourne

High School Diploma -

Riverdale Collegiate Institute

Bachelor of Arts - Enlglish Literature And History

McGill University
Nathalia Schofield