Nate Heppberger

• Delivered exceptional customer service in a fast-paced restaurant by managing multiple tables while maintaining accuracy and efficiency.
• Built rapport with guests, recommended menu items, and resolved concerns to create a positive customer experience.
• Collaborated with kitchen and front-of-house staff to ensure timely service and efficient restaurant operations.

• Prospected and engaged student organizations, Greek life chapters, and local businesses to generate custom apparel sales opportunities.
• Conducted discovery conversations to identify customer needs and recommend tailored merchandise solutions.
• Managed customer orders from initial concept through production and delivery while ensuring accuracy and customer satisfaction.
• Strengthened consultative selling, objection handling, and prospecting skills through weekly sales training and live coaching sessions.

Support TCU Athletics on game days by managing stat distribution, producing media materials, and drafting game summaries. Contribute to research efforts by collecting and organizing statistical and historical information for media and the TCU Athletics website.

• Assisted golfers with tee times, merchandise purchases, and daily course operations.
• Delivered professional customer service while resolving guest questions and concerns.
• Maintained an organized clubhouse environment and supported day-to-day operations.

• Assisted with communication initiatives that promoted departmental programs and student engagement.
• Supported event planning, marketing efforts, and internal communications.
• Collaborated with faculty and staff to execute projects while meeting deadlines.

• Supervised and mentored groups of campers in a safe and engaging environment.
• Organized athletic activities while promoting teamwork, leadership, and sportsmanship.
• Communicated effectively with campers, parents, and staff to ensure a positive camp experience.