Summary
Overview
Work History
Skills
Interests
Timeline
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Netasha Biddulph

Edmonton,Alberta

Summary

With enthusiasm and excellent customer service skills, I'm seeking a position in food service where my skills, knowledge, and eagerness to grow can assist in company goals. I have a genuine passion for service and helping people, while I thrive in a team-based dynamic where my dedication and ambition feel rewarded.

Overview

2
2
years of professional experience

Work History

Cashier

Loblaws Superstore
04.2024 - Current
  • Responsible for greeting customers promptly and kindly
  • Itemizing and totaling customer merchandise with excellent accuracy and speed
  • Maintained organized and tidy lanes, aisles, and displays
  • Operated POS register for cash, cheque, and credit/debit transactions
  • Verified all customer receipts and coupons
  • Assisted in understanding customers needs and selecting appropriate goods
  • Worked flexible schedule and extra shifts to meet business needs

Crew Member

Little Caesars
10.2023 - 02.2024
  • Took orders, collected payments, and prepared food swiftly.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Assisted both kitchen and front counter as needed to maintain excellent service standards.
  • Maintained high-quality food prep standards, adhering to company guidelines for safety and cleanliness.
  • Became familiar with menu products to answer questions and help make suggestions based on customer preferences.

Barista

Carrot
11.2022 - 02.2023
  • Maintained a clean and organized kitchen space for optimal productivity and safety for all
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during rush periods
  • Operated espresso machines, blenders, coffee brewers, and sandwich presses to make drinks, steam milk, and prepare various food menu items
  • Promoted a welcoming atmosphere by greeting customers kindly and genuinely and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with co-workers
  • Educated customers on the menu items, promoting upselling opportunities and enhancing their overall experience while helping build loyalty

Skills

  • Exceptional attitude for customer service
  • POS operations and cash handling
  • Excellent people skills; preferring team work
  • Fast learner; adaptability and memorization skills
  • Organization and inventory keeping
  • Upselling ability
  • Detail oriented
  • Ability to stand and be on feet for 5-8hrs
  • Lifting 25-50lbs
  • Flexibility / open availability for schedule

Interests

  • Books, movies, style, and collectables
  • Self-studying language and linguistics in my free time
  • Learning to cook new recipes for my best friends and family

Timeline

Cashier

Loblaws Superstore
04.2024 - Current

Crew Member

Little Caesars
10.2023 - 02.2024

Barista

Carrot
11.2022 - 02.2023
Netasha Biddulph