Summary
Overview
Work History
Skills
Timeline
Generic

Natasha Riggs

Edson,AB

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

19
19
years of professional experience

Work History

Team Service Lead

MRC Global
04.2022 - Current

-Manage a team for new customer development within a quoting range of new and established customers.

-Extensive work with CNRL in many areas including Fort St John and Grande Prairie.

-Knowledge of documentation and worked along side a documentation team for customer requirements.

-Working with customer AML's .

-Procurement resolution.

-Quoting and placing orders to extensive range of customers.

-Customer margin strategies.

Sales and Service Representative

MRC Global
01.2021 - 04.2022

-Lead representative for Enbridge for Canada

-Extensive work with comprehension for documentations and worked along side document team for submittal of required customer requirements.

-Worked with numerous AML's.

-Worked alongside account managers for developing margin strategies for new and exciting customer.

-Worked in various areas in Alberta,BC and Ontario for customer development and sales.

Sales Representative

Unified Alloys
10.2021 - 01.2022

-Managed customer accounts to secure customer satisfaction and repeat business.

-Lead internal transfer stock rep.

-Worked with stainless steel products.

-Developed and maintained comprehensive understanding of products.

-Placing orders and quotes.


Manager

MRC Global
12.2004 - 10.2020

-Main contact for the following customers for CNRL,Husky, Cenovus, Conoco Phillips, Paramount and many more for new construction work.

-Placing orders and quotes for field representatives for numerous companies.

-Followed and maintained Budgets.

-Safety leader, holding safety meetings and maintains safety files.

-Develop new and exciting customer relations.

-Accomplished multiple tasks within established timeframes.

Skills

  • Sales Leadership
  • Staff Supervision
  • Customer Service
  • Operations Management
  • Managing training
  • Personality training
  • Margin Development
  • Customer Development
  • 19 years of Oilfield Experience

Timeline

Team Service Lead

MRC Global
04.2022 - Current

Sales Representative

Unified Alloys
10.2021 - 01.2022

Sales and Service Representative

MRC Global
01.2021 - 04.2022

Manager

MRC Global
12.2004 - 10.2020
Natasha Riggs