Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
-Manage a team for new customer development within a quoting range of new and established customers.
-Extensive work with CNRL in many areas including Fort St John and Grande Prairie.
-Knowledge of documentation and worked along side a documentation team for customer requirements.
-Working with customer AML's .
-Procurement resolution.
-Quoting and placing orders to extensive range of customers.
-Customer margin strategies.
-Lead representative for Enbridge for Canada
-Extensive work with comprehension for documentations and worked along side document team for submittal of required customer requirements.
-Worked with numerous AML's.
-Worked alongside account managers for developing margin strategies for new and exciting customer.
-Worked in various areas in Alberta,BC and Ontario for customer development and sales.
-Managed customer accounts to secure customer satisfaction and repeat business.
-Lead internal transfer stock rep.
-Worked with stainless steel products.
-Developed and maintained comprehensive understanding of products.
-Placing orders and quotes.
-Main contact for the following customers for CNRL,Husky, Cenovus, Conoco Phillips, Paramount and many more for new construction work.
-Placing orders and quotes for field representatives for numerous companies.
-Followed and maintained Budgets.
-Safety leader, holding safety meetings and maintains safety files.
-Develop new and exciting customer relations.
-Accomplished multiple tasks within established timeframes.