Natasha Pillai
London,ON
Summary
Dynamic professional with proven expertise in brand development and team leadership. Adept at managing multiple projects while ensuring high-quality outcomes and exceptional customer service. Skilled in Adobe Creative Suite, I excel in creative problem-solving and task delegation, driving team productivity and fostering a collaborative work environment.
Overview
6
6
years of professional experience
Work History
Assistant Team Lead
Dollarama
London, Ontario
04.2022 - Current
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Maintained a safe work environment by monitoring staff adherence to safety rules and regulations.
- Coordinated merchandising strategy for assigned area, created and maintained abundant and eye-catching store displays and recommended advertising approaches.
- Coordinated with other departments to ensure smooth workflow between teams.
- Maintained daily inventory to facilitate successful material distribution.
- Directed truck loading and unloading, freight flow, backroom organization, merchandise ticketing, shelf stocking and inventory management and reconciliation.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Provided guidance to team members on resolving complex technical issues.
- Organized daily tasks for team members and provided feedback on their performance.
- Assisted in training new employees on company policies and procedures.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Graphic Designer
Social Bytes
Bangalore, India
09.2020 - 08.2021
- Worked remotely to provide graphics for marketing. I built the company website, developed the brand logo, and created the brand attributes.
- Developed social media activities for Facebook and Instagram around Annual Marketing calendar for company and clients.
- Participated in brainstorming sessions to generate new ideas and concepts for projects.
- Created print materials, such as brochures, flyers, and business cards, from concept to completion.
- Managed multiple design projects simultaneously, ensuring timely delivery and adherence to brand standards.
- Developed, designed, laid out and produced variety of technical illustrations for brochures, banners, and signs.
Jr Graphic Designer
Avail Finance
Bangalore, India
06.2019 - 08.2020
- Edited photographs using Adobe Photoshop to enhance quality and composition prior to print or web publishing.
- Created original designs, illustrations and layouts for logos, brochures, newsletters and other marketing materials.
- Proofread copy text for grammar, punctuation errors, typos or inconsistencies before publication.
- Executed photo editing and manipulation tasks to enhance visual content.
- Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
- Reviewed final layouts, making improvements and suggestions as needed.
- Coordinated with external vendors to ensure quality production of design materials.
- Collaborated with colleagues to ensure that all projects met deadlines and client expectations.
Education
Post Graduate Diploma - Interactive Media Specialist
Fanshawe College
London, ON04-2022
Bachelor of Arts - Media Studies, Economics, And Political Science
Christ University
Bangalore, India06-2019
Skills
- Brand development
- Social media management
- Adobe Creative Suite
- Project management
- Team leadership
- Problem solving
- Creative thinking
- Time management
- Attention to detail
- Task delegation
- Inventory management
- Employee training
- Customer service
Affiliations
- Photography
- Painting
- Writing
- Reading
References
References available upon request.
Timeline
Assistant Team Lead
Dollarama
04.2022 - Current
Graphic Designer
Social Bytes
09.2020 - 08.2021
Jr Graphic Designer
Avail Finance
06.2019 - 08.2020
Post Graduate Diploma - Interactive Media Specialist
Fanshawe College
Bachelor of Arts - Media Studies, Economics, And Political Science
Christ University
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