Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natasha Nemutambwe

Edmonton

Summary

Self-motivated post secondary student seeking a position in customer service where i can display enthusiasm, determination and an exemplary work ethic .

Overview

3
3
years of professional experience

Work History

Sales Associate

Winners TJX
03.2025 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Casino Dealer

River Cree Resort and Casino
07.2023 - 11.2024
  • Ensured that all patrons were aware of house rules before engaging in any form of gambling.
  • Provided guests with exceptional customer service and ensured their satisfaction with the gaming experience.
  • Assisted players and guests with requests for information regarding gaming floor, slot machines, facilities and upcoming events.
  • Performed simple math skills to facilitate accurate payouts.
  • Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.

Casino Cage Cashier

Regency Casino
01.2022 - 08.2022
  • Adhered to security protocols while handling large amounts of cash.
  • Processed customer transactions, including cashing checks, redeeming chips and tokens, and exchanging currency.
  • Monitored surveillance cameras to detect any suspicious activity or theft attempts.
  • Provided excellent customer service by responding promptly to inquiries and resolving customer complaints quickly and efficiently.

Education

High School Diploma -

Karirwi Adventist High
Zimbabwe, Mutare
07-2021

LPN - Health Care

Macewan University
Edmonton, AB

Skills

  • Excellent customer service
  • Strong mathematical skills
  • Patience and composure
  • Stress tolerance
  • Quick decision making
  • Team player mentality

Languages

English and Shona
Elementary

Timeline

Sales Associate

Winners TJX
03.2025 - 04.2025

Casino Dealer

River Cree Resort and Casino
07.2023 - 11.2024

Casino Cage Cashier

Regency Casino
01.2022 - 08.2022

High School Diploma -

Karirwi Adventist High

LPN - Health Care

Macewan University

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Natasha Nemutambwe