Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Certification
Timeline
Hi, I’m

Yuk Chun Chan

Vancouver,BC

Summary

Hi, my name is Yuk Chun Chan, Eugene. I am 22 years old this year and come from Hong Kong. I am a bike enthusiast experienced in bike maintenance and repair, focusing on diagnosing and resolving mechanical issues. Utilizes strong problem-solving skills and technical know-how to ensure optimal bike performance. Track record of effective customer service and teamwork, consistently delivering reliable results.

I graduated from Langara Collegeerring to SFU. My major is Geography. I speak advanced-level Cantonese, Mandarin, and fluent English. In the workplace, I am a team player who enjoys communicating with customers and solving their problems. Here are my work experiences in Hong Kong and Canada. Additionally, I love learning new skills. If something is challenging, I always strive to overcome it.

Overview

4
years of professional experience
1
Certification

Work History

Giordano

Sales Associate
07.2022 - Current

Job overview

  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled over 20 cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store systems for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices and offering support as needed.
  • Increased sales revenue by building a strong rapport with customers and recommending appropriate products based on their needs.

The Farm House

Waiter
10.2021 - 12.2021

Job overview

  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

White House

Waiter and cashier
09.2021 - 12.2021

Job overview

  • Managed a high volume of customers during peak hours, maintaining prompt and efficient service.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining high attention to detail.
  • Remained calm and poised when dealing with demanding customers or during busy shifts.
  • Shared knowledge of menu items and flavours, enabling customers to make personal decisions based on taste and interest.
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.

Oliver’s Supersandwich

Waiter and drink production
07.2021 - 09.2021

Job overview

  • Managed a high volume of customers during peak hours, maintaining prompt and efficient service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Complied with all company policies regarding uniform standards, punctuality, and professionalism.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.

Education

Langara College
Vancouver, BC

Associate of Arts from Geography
12-2024

Skills

  • Communication skill
  • Excellent customer service
  • Teamwork and collaboration
  • Problem-solving
  • Excellent people skills
  • Willingness to learn
  • Reliable and punctual
  • Customer service

Personal Information

  • Age: 21
  • Student from SFU
  • Nationality: Hong Kong

Languages

English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Certification

  • Our community bike 5-week bike mechanic course, 2025

Timeline

Sales Associate

Giordano
07.2022 - Current

Waiter

The Farm House
10.2021 - 12.2021

Waiter and cashier

White House
09.2021 - 12.2021

Waiter and drink production

Oliver’s Supersandwich
07.2021 - 09.2021

Langara College

Associate of Arts from Geography

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Yuk Chun Chan