Hi, I’m
Yuk Chun Chan
Vancouver,BC
Summary
Hi, my name is Yuk Chun Chan, Eugene. I am 22 years old this year and come from Hong Kong. I am a bike enthusiast experienced in bike maintenance and repair, focusing on diagnosing and resolving mechanical issues. Utilizes strong problem-solving skills and technical know-how to ensure optimal bike performance. Track record of effective customer service and teamwork, consistently delivering reliable results.
I graduated from Langara Collegeerring to SFU. My major is Geography. I speak advanced-level Cantonese, Mandarin, and fluent English. In the workplace, I am a team player who enjoys communicating with customers and solving their problems. Here are my work experiences in Hong Kong and Canada. Additionally, I love learning new skills. If something is challenging, I always strive to overcome it.
Overview
4
years of professional experience
1
Certification
Work History
GiordanoRichmond, BC
Sales Associate
07.2022 - Current
Job overview
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled over 20 cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices and offering support as needed.
- Increased sales revenue by building a strong rapport with customers and recommending appropriate products based on their needs.
The Farm HouseNorth Point, Hong Kong
Waiter
10.2021 - 12.2021
Job overview
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
White HouseCauseway Bay, Hong Kong
Waiter and cashier
09.2021 - 12.2021
Job overview
- Managed a high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining high attention to detail.
- Remained calm and poised when dealing with demanding customers or during busy shifts.
- Shared knowledge of menu items and flavours, enabling customers to make personal decisions based on taste and interest.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
Oliver’s SupersandwichHong Kong, Hong Kong
Waiter and drink production
07.2021 - 09.2021
Job overview
- Managed a high volume of customers during peak hours, maintaining prompt and efficient service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
Education
Langara CollegeVancouver, BC
Associate of Arts from Geography
12-2024
Skills
- Communication skill
- Excellent customer service
- Teamwork and collaboration
- Problem-solving
- Excellent people skills
- Willingness to learn
- Reliable and punctual
- Customer service
Personal Information
- Age: 21
- Student from SFU
- Nationality: Hong Kong
Languages
English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Certification
- Our community bike 5-week bike mechanic course, 2025
Timeline
Sales Associate
Giordano
07.2022 - Current
Waiter
The Farm House
10.2021 - 12.2021
Waiter and cashier
White House
09.2021 - 12.2021
Waiter and drink production
Oliver’s Supersandwich
07.2021 - 09.2021
Langara College
Associate of Arts from Geography