NATASHA HACKLEY
Patterson
Summary
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
11
11
years of professional experience
Work History
Case Manager
Mary Magdalene Community Services
Stockton, CA
10.2021 - Current
- Assess clients and completes an intake assessment on client needs
- Create case plans for clients with short and long term goals and the steps to achieve those goals
- Provides outreach and recruitments to ensure the success of client’s goals
- Advocate for clients with different agencies to minimize barriers while they adjust back into society
- Maintains detailed documentation of client’s progress and any necessary needs
Family Support Counselor
Victor Community Support Services
Stockton, CA
09.2018 - 10.2021
- Facilitated Evidence Based Practice curriculum to adults and juveniles on probation
- Provided individual and family support in accordance with individualized service plans
- Worked side by side with probation officers to help support clients in any needs of crisis
- Effectively engaged with clients to help with the rehabilitation process of the individual
- Maintained detailed documentation of client’s progress and any necessary needs
Child Care Worker
Lift Up Your Head Short Term Therapeutic Treatment Center
Lathrop, CA
03.2017 - 09.2018
- Created daily routine activities to gain social skills
- Treated and cared for mental illness and problematic children
- Scheduled all health, mental health, dental and counseling appointments
- Teamed up aside social workers, probation officers, therapists, and clinicians to create solutions
- Created needs and service plans
Undergraduate Assistant
UCF Undergraduate Services
Orlando, FL
08.2015 - 12.2016
- Provided general clerical support including screening and transferring phone calls, responding to inquiries, making copies/sending faxes, and receiving and sorting mail
- Maintained paperwork and files for incoming students including filing, photocopying, and shredding sensitive documents
- Greeted visitors, staff, students, administrators and provided assistance to include referral to other academic support services
- Assisted with advising appointment scheduling
Education
Master of Social Work - Social Work
University of Massachusetts Global
Massachusetts08-2026
Skills
- Focused Communicator
- Problem-solving and diverse learning skills
- Strong leadership and management skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
Timeline
Case Manager
Mary Magdalene Community Services
10.2021 - Current
Family Support Counselor
Victor Community Support Services
09.2018 - 10.2021
Child Care Worker
Lift Up Your Head Short Term Therapeutic Treatment Center
03.2017 - 09.2018
Undergraduate Assistant
UCF Undergraduate Services
08.2015 - 12.2016
Master of Social Work - Social Work
University of Massachusetts Global