NATASHA BIJI JOSEPH
Kamloops,BC
Summary
Responsible HR Aspirant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SHIFT SUPERVISOR
PALADIN SECURITY, THOMPSON RIVERS UNIVERSITY
04.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Analyzed and investigated incidents alongside functional management and security supervisors.
SECURITY OFFICER
PALADIN SECURITY
03.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
PRODUCE STORE ASSOCIATE
WALMART
01.2022 - 09.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
INTERN
DNA ENTERTAINMENT NETWORKS
07.2019 - 10.2019
- Organized client meetings and communicated with clients about proposals and adjusted where necessary
- Organized brainstorming sessions between cross-functional teams to develop strategy and creative ideas for future events.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Researched assigned events and identified possible partnerships aligned with event concepts.
- Handled accreditation and access control for various sports events
- Developed creative themes for events and created related activities to engage attendees.
- Implemented protocols and procedures to effectively manage planning process.
- Trained and supervised event staff to complete tasks on time.
Public Relations Intern
Perfect Relations
05.2018 - 06.2018
- Tracked and reported on success of campaigns and public relations efforts.
- Drafted, edited and distributed media advisories and other public relations materials.
- Assisted in developing media strategies and campaigns for client needs.
- Developed original content for blog posts and website articles.
- Prepared social media posts and videos with eye for viral content strategies.
- Supported public relations managers with writing, researching and preparation of materials
Human Resources Intern
BWFS, Cochin International Airport
05.2015 - 06.2015
- Created and updated tracking spreadsheets using MS Excel.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Worked with HR team to coordinate company events.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Answered phone and performed clerical duties to assist human resources department.
- Updated and maintained employee records to respond quickly to requests for information.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Education
Post Baccalaureate Diploma - HUMAN RESOURCES MANAGEMENT
Thompson River University
Kamloops, BC05.2023
Master of Arts - PUBLIC RELATIONS AND EVENT MANAGEMENT
Amity University
Noida, India05.2019
Bachelor of Arts - Literature And Communicative English (Double Main)
Mahatma Gandhi University
Kottayam, India05.2017
Skills
- Crisis Intervention Training
- Complex Problem-Solving
- Crisis Management skills
- Scheduling and Coordinating
- Key Performance Indicators (KPIs)
- Data Entry
- Networking and Partnership Development
- Applicant Screening
- HR Support
- Communications Support
- Presentation Materials
- Vendor Interviews
- Sponsorship Promotion and Organization
- Communications and Media
Additional Information
- 2022, Security License (issued by Security Services of British Columbia) License number: E186491
Certification
- Certified Occupational First Aid Attendant Level 2, WorkSafe BC - 2023-2026
- Certified Occupational First Aid Attendant Level 1, WorkSafe BC- 2022-2025
- Licensed Security Guard - 2023-2024
- Leadership Training - 2023
Timeline
SHIFT SUPERVISOR
PALADIN SECURITY, THOMPSON RIVERS UNIVERSITY
04.2023 - Current
SECURITY OFFICER
PALADIN SECURITY
03.2022 - Current
PRODUCE STORE ASSOCIATE
WALMART
01.2022 - 09.2022
INTERN
DNA ENTERTAINMENT NETWORKS
07.2019 - 10.2019
Public Relations Intern
Perfect Relations
05.2018 - 06.2018
Human Resources Intern
BWFS, Cochin International Airport
05.2015 - 06.2015
Post Baccalaureate Diploma - HUMAN RESOURCES MANAGEMENT
Thompson River University
Master of Arts - PUBLIC RELATIONS AND EVENT MANAGEMENT
Amity University
Bachelor of Arts - Literature And Communicative English (Double Main)
Mahatma Gandhi University
- Certified Occupational First Aid Attendant Level 2, WorkSafe BC - 2023-2026
- Certified Occupational First Aid Attendant Level 1, WorkSafe BC- 2022-2025
- Licensed Security Guard - 2023-2024
- Leadership Training - 2023
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