Nataliya Boyko
St. John's,Newfoundland And Labrador
Summary
Caring Program Facilitator, skilled in delivering new and innovative pre-employment programs to newcomers. Experienced in language, skills and background evaluation, with more than 15 years of involvement in HR, Education and project facilitation. Master at collecting and organizing data, expert communicator with proven eye for detail and dedication to long-term participant / client / job seeker / applicant success. Positive and patient, with excellent business acumen, creativity and leadership skills, working with clients from wide array of cultural backgrounds.
Overview
17
17
years of professional experience
Work History
Program Facilitator
ANC (Association For New Canadians)
07.2022 - Current
- Design, administer and interpret tests, client intake, pre-assessments, needs assessments and application forms to determine the interests, aptitudes and abilities of clients.
- Interview clients to obtain employment history, educational background and career goals.
- Arrange for, and conduct professional, occupational, academic and English language evaluations to obtain information for assessing clients' needs and develop employment plans.
- Facilitate program registration process for clients with a program manager and project leads.
- Identify barriers to employment and assist clients with job readiness skills helping them with appropriate program placements.
- Provide consulting services to community groups involved in providing community-based career planning support or resources.
- Promote programs and services to clients virtually and in-person.
- Develop program marketing and outreach strategies to increase awareness and attract new participants.
- Support program participants with various issues, liaising between them and program executives about needs.
- Help newcomers to choose the right special skills training program designed to prepare clients for the employment market, and support them throughout the duration of the programs.
- Assume responsibility for daily caseload management, ensuring program-related data and other information is accurate, up-to-date and easily accessible.
HR Coordinator
Ternopilska Poultry Farm PJSC.
01.2013 - 02.2022
- Maintained human resources information system and kept employee files accurate.
- Assisted with recruitment process by filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Discovered and resolved complex employee issues that affected management and business decisions.
HR Recruiter
English Language Learning Center "English Time"
09.2006 - 03.2017
- Developed recruiting strategies to identify qualified candidates and build network.
- Placed advertisements, evaluated applicant credentials and conducted pre-screening assessments.
- Verified applicant references and employment details.
- Conducted phone and on-site interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Developed and implemented onboarding and orientation programs for new employees.
ESL Teacher
English Language Learning Center "English Time".
09.2006 - 03.2017
- Created curriculum and planned course content and methods of instruction.
- Tailored lesson plans to meet the needs of individual students.
- Coordinated with adult learners to identify additional academic and career development resources.
- Educated students in English grammar, conversational speaking, reading and writing.
- Conducted individualized tutoring sessions.
- Managed the diverse ability levels and learning styles of students.
- Administered and graded tests and assignments to evaluate student progress.
Independent Business Owner
English Language Learning Center "English Time"
09.2006 - 03.2017
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Recruited, hired and trained employees.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Prepared annual budgets with controls to prevent overages.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Interacted well with customers to build connections and nurture relationships.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Education
Master of Arts - English Language And Literature
Ternopil Institute Of Pedagogical Education
Ternopil, Ukraine06.2006
Master of Arts - English As A Second Language
Ternopil Institute Of Pedagogical Education
Ternopil, Ukraine06.1999
Skills
- Marketing Materials
- Eligibility Determination and Needs Analysis
- Persuasive Communication Style
- Project Coordination
- Facility Management
- Office Administration
- Strategic Planning
- Recordkeeping, Data Entry and Management
- Computer: Google Drive, Google Calendar, Microsoft Office, Excel, Microsoft Outlook, Internet Navigation, Email
- Management, Networking, File Management
- Business Management And Development
- Organizational Skills
- Human Resources Administration
- Planning and Execution
- Employee Development
- Cost Control and Data Analysis
- Business Marketing
- Staff Hiring
- Negotiation and Advocacy
- Small Business Operations
- Analytical Thinking
- Financial Management
- Team Management
- Team Work and Collaboration
- Attention to Details
- Curriculum Development, Testing and Grading
- Test Methods Knowledge
- Individual and Group Instruction
- Extensive English Grammar Knowledge
- Student Assessment and Evaluation
- Lesson Plan Development
- Proficient in Creating and Maintaining Schedules
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Full Professional
Timeline
Program Facilitator
ANC (Association For New Canadians)
07.2022 - Current
HR Coordinator
Ternopilska Poultry Farm PJSC.
01.2013 - 02.2022
HR Recruiter
English Language Learning Center "English Time"
09.2006 - 03.2017
ESL Teacher
English Language Learning Center "English Time".
09.2006 - 03.2017
Independent Business Owner
English Language Learning Center "English Time"
09.2006 - 03.2017
Master of Arts - English Language And Literature
Ternopil Institute Of Pedagogical Education
Master of Arts - English As A Second Language
Ternopil Institute Of Pedagogical Education
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