Joannie Rosevear
GRANDEPRAIRIE,AB
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the business.
Overview
1
1
year of post-secondary education
12
12
years of professional experience
Work History
Program Facilitator
Sinneave Family Foundation
Calgary, Alberta
05.2022 - 10.2025
- Facilitated workshops for individuals with autism and their families.
- Assisted in development of program materials to enhance participant engagement and learning.
- Facilitated workshops on mental health and autism for diverse community groups.
- Collaborated with team members to improve program delivery methods.
- Conducted individual and group assessments to identify participant needs.
- Assisted participants in accessing necessary services and supports.
- Adapted teaching methods based on individual participant needs or abilities.
- Utilized problem-solving techniques to address challenging behaviors among participants.
- Encouraged active participation from all members in order to maximize learning potential.
- Delivered presentations during parent orientation meetings.
- Established positive relationships with community partners to expand programming opportunities.
- Implemented tracking systems for participant engagement, enhancing program effectiveness.
- Data Entry
- Developed program materials to support participant engagement and learning outcomes.
- Supported data collection efforts to inform program development and strategic planning.
Administrative Assistant
Eco Medical
Red Deer, Alberta
03.2019 - 09.2020
- Developed and implemented filing systems that enhanced document retrieval and organization within the office.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Coordinated with vendors to order office supplies and medical inventory, ensuring timely availability of necessary resources.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Composed letters, memos, reports, emails, presentations and other written correspondence for management staff.
- Proofread content for typo-free emails and documentation.
- Answered questions from customers regarding products and services offered by the company.
- Welcomed visitors at front desk, providing assistance and information about services. and provided general information about the company.
Server
Pipers Pub & Restaurant
Nanaimo, British Columbia
02.2014 - 11.2018
- Provided excellent customer service to ensure satisfaction.
- Took orders accurately and communicated effectively with kitchen staff.
- Took orders from customers accurately and in a timely manner.
- Managed multiple tables while ensuring timely food and drink delivery.
- Delivered food orders promptly and courteously.
- Handled customer complaints with professionalism and empathy.
- Collaborated with team members to enhance guest dining experience.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Maintained cleanliness and organization of dining area throughout shifts.
- Cleaned tables and chairs to prepare dining area for next customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Processed payments efficiently using point-of-sale system at checkout.
- Followed health safety guidelines when preparing and serving food products.
- Checked identification of guests to verify legal age for alcohol consumption. to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Education
Office Admin Certificate - Office Administration
Business Career College
Grande Prairie, AB 09.2003 - 06.2004
Hilltop High School
Peace River, ABSkills
- Workshop facilitation
- Program development
- Participant assessment
- Engagement tracking
- Documentation management
- Data analysis
- Eligibility determination
- Community outreach
- Social media promotion
- Marketing materials
- Office administration
- Problem solving
- Team collaboration
- Relationship building
- Active listening
- Online learning platforms
Timeline
Program Facilitator
Sinneave Family Foundation
05.2022 - 10.2025
Administrative Assistant
Eco Medical
03.2019 - 09.2020
Server
Pipers Pub & Restaurant
02.2014 - 11.2018
Office Admin Certificate - Office Administration
Business Career College
09.2003 - 06.2004
Hilltop High School