Knowledgeable Case Manager experienced in coordinating care for individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Immigration Case Manager
Tkachuk Immigration Services
02.2023 - Current
Prepare and review immigration application forms and supporting documents for clients
Conduct client interviews to assess eligibility for various immigration programs
Manage client files, ensuring data integrity and confidentiality
Monitor deadlines and ensure timely submission of required immigration documents
Draft legal submissions and liaise effectively with immigration authorities
Provide clients with updates and respond to inquiries related to application status
Vice Principal
Ivan Franko Ukrainian Saturday School
09.2016 - 06.2023
Coordinated school budget planning, event organization, and policy development
Managed student records, including attendance and academic progress
Collaborated with staff, parents, and educational authorities to improve programs
Facilitated communication between teachers, students, and parents to address concerns
Oversaw the school's administrative functions, ensuring smooth operations
Implemented strategies to enhance school events and extracurricular activities
Personal Assistant
Local Arborist
04.2022 - 02.2023
Managed the executive’s schedule, appointments, and meetings, ensuring smooth operations
Coordinated communications between the company, clients, and vendors
Conducted research and prepared documents as needed to support business operations
Organized and maintained digital and physical filing systems for ease of access
Served as the main point of contact for all incoming correspondence
Assisted with project management tasks, ensuring deadlines were met
Administrative Assistant
6618685 Canada Inc.
12.2018 - 06.2021
Managed the reception area, welcomed visitors, and facilitated communication within the company
Maintained the company calendar, coordinated meetings, and arranged travel logistics
Assisted in office inventory management and kept records of supplies and equipment
Supported financial functions, including invoicing, expense tracking, and receipt management
Prepared reports, documentation, and correspondence as requested by the team
Provided administrative support across departments to enhance operational efficiency
Administrative Assistant / Translator
AB Globe Immigration Services
12.2016 - 08.2018
Translated legal documents and correspondence from Ukrainian/Russian to English and vice versa
Ensured cultural and linguistic accuracy in document translation and adaptation
Maintained translation databases to track ongoing projects and deadlines
Managed administrative tasks such as organizing client files, preparing materials, and scheduling appointments
Provided client support by answering queries and assisting with document submissions
Assisted in drafting official communications and legal submissions in multiple languages
Education
Master's Degree - ESL Teaching
Ternopil National Pedagogical University
06.2013
Bachelor's Degree - ESL Teaching
Ternopil National Pedagogical University
06.2012
Skills
Immigration Services
Administrative Expertise
Multilingual Communication
Technology Skills
Customer Relations
Certification
CRMO Limited License
Languages
Ukrainian
Native or Bilingual
English
Full Professional
Russian
Full Professional
Timeline
Immigration Case Manager
Tkachuk Immigration Services
02.2023 - Current
Personal Assistant
Local Arborist
04.2022 - 02.2023
Administrative Assistant
6618685 Canada Inc.
12.2018 - 06.2021
Administrative Assistant / Translator
AB Globe Immigration Services
12.2016 - 08.2018
Vice Principal
Ivan Franko Ukrainian Saturday School
09.2016 - 06.2023
Bachelor's Degree - ESL Teaching
Ternopil National Pedagogical University
Master's Degree - ESL Teaching
Ternopil National Pedagogical University
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