Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Generic

Marsha Swaby

Toronto,ON

Summary

Highly-motivated individual with the desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively, efficiently and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Immigration Case Manager

Vialto Partners LLP formerly PwC Law LLP
Toronto, ON
11.2021 - 06.2023
  • Provided legal and administrative support by processing U.S Immigration applications and spousal sponsorship applications for permanent residency, change citizenship status and temporary residency status.
  • Communicated with clients to provide consultations and to give advice as well as updates on their case files.
  • Performed assessments on the client’s documents to ensure all required information was present before initiating and processing their application.
  • Applied comprehensive knowledge of Immigration law throughout the duration of a case file from initiation through to completion. Including but not limited to H1B, RFE, L-1. And ensured that all applications and submission deadlines were met.
  • Filed client’s case files with the Supreme Court of Justice, as well as other legal entities.
  • Prepared and filed all additional documentation and special reports pertaining to the client's case for additional review.
  • Delegated assignments related to case files to junior team members so as to provide them with opportunities to develop in their practice areas and coaching to help deliver results.
  • Used a broad range of research techniques and statistics analysis to extract insights from current market trends in relation to our business sector.
  • Reviewed all content of the client’s legal documents to ensure they have met minimum requirements for a successful outcome in their applications. Also reviewed the work of junior staff members to assess for accuracy and quality of work.

Immigration Legal Assistant (Intern)

Steven Tress Criminal and Immigration Lawyer
Toronto, ON
09.2021 - 08.2022
  • Collected information and legal documentation from clients for application case files.
  • Helped clients fill out immigration application forms and prepared them to be submitted to the appropriate Immigration authorities.
  • Conducted legal research on immigration policies and programs to ensure the client meets minimum requirements standards according to the law.
  • Drafted submission letters to support the case file for each particular program.
  • Arranged all required legal documents for translation services in the mandatory language.
  • Reviewed all documents to ensure they are accurate and have met all governmental legal requirements.
  • Utilized knowledge and experience in case laws/precedents to ensure a positive outcome on applications.
  • utilized and applied a comprehensive ranking system tool for calculating each client’s qualifications for/Express entry into the country, and to determine their eligibility for programs.
  • Utilized governmental information systems and platforms such as: ATIP Online Request/Global Case Management System (GCMS) to update clients on process of case file.
  • Transcribed 911 phone calls to verify criminal disclosure.
  • Prepared special daily, weekly and monthly case file status reports.

Administrative Assistant

Igreja Universal
Toronto, ON
01.2017 - 09.2021
  • Supported the adjudication process by conducting security checks, managing correspondence, processing documents and fees, and performing analysis on files, reports, and information systems or databases.
  • Coordinated with the Immigration Services Officers to resolve issues with pending and/or completed applications and petitions.
  • Processed, verified, and posted receipts for services rendered.
  • Researched and resolved account discrepancies.
  • Processed and recorded all transactions onto a ledger.
  • Maintained all records regarding payments and accounts statuses.
  • Obtained information from other departments to ensure records are accurate and complete and that accounts receivable ledgers and journals are up-to-date.
  • Performed other administrative and clerical tasks, such as data entry, preparing invoices, sending bill reminders, filing paperwork, and contacting clients to discuss their accounts.
  • prepared financial reports and statements for internal use.
  • performed other additional administrative duties to provide legal support.

Youth Program Coordinator

Igreja Universal
Toronto, ON
06.2010 - 12.2016
  • Developed and coordinated the implementation, and evaluation of the youth programs.
  • Managed the daily operations of the youth programs.
  • Worked in partnership with community and organizations.
  • Intervened in individual or group situations.
  • Identified trends and determined priorities needed for youth in the organization.
  • Determined the gaps in service delivery and recommended strategies for improvement.
  • Ensured that the programs and services are consistent with the Occupational Health and Safety Act.
  • Ensured that the programs and services are effective in meeting the needs of all youth, and adhered to the organizational objectives of the Centre.
  • Worked collaboratively with other program coordinators in the organization.
  • Developed and maintained an awareness of other services and programs for youth in the region and referred clients when appropriate.
  • Ensured implementation of policies, procedures and developed others if necessary such as safety policies.

Education

Diploma - Immigration Case Manager

Herzing College
Toronto, ON
11.2021

Some College (No Degree) - Nursing

Medix College
Toronto, ON

Skills

  • Experienced in invoicing and utilizing QuickBooks
  • Able to work any shift as required
  • Experienced in data entry, able to type 40 words per minute
  • Experienced in drafting daily, weekly, and monthly reports
  • Able to work independently, multi-task, use initiative and to work well under pressure / to deadlines
  • Experienced in addressing customer inquiries by email, phone or in person
  • Experienced in using a variety of business computer applications, software applications (MS Office Suite, Word processing, internet, e-mail, Excel databases and Outlook)
  • Experienced in collaborating with team members, sharing decision making with co-workers to prioritize tasks and co-coordinating work schedules to ensure operational requirements are met and to increase productivity
  • Able to utilize strong analytical, organizational and problem-solving skills within a fast-paced environment
  • Experienced in research, data collection and analyzing statistics to formulate reports
  • Knowledge of records management and case management filing
  • Managed various corporate immigration programs Acted as the main point of contact on an account and have the ability to assess and manage file work on various clients
  • Able to display excellent business communication, written and verbal skills with clients
  • Experienced in public speaking and carrying out team presentations
  • Experienced in Transcribing phone calls, client consultation, Reporting/Filing
  • Filed and Served immigration application documentation to the Supreme Court of Justice (SCJ)
  • Provided consultation to clients regarding US Immigration/Visa Applications and PERM

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Timeline

Immigration Case Manager

Vialto Partners LLP formerly PwC Law LLP
11.2021 - 06.2023

Immigration Legal Assistant (Intern)

Steven Tress Criminal and Immigration Lawyer
09.2021 - 08.2022

Administrative Assistant

Igreja Universal
01.2017 - 09.2021

Youth Program Coordinator

Igreja Universal
06.2010 - 12.2016

Diploma - Immigration Case Manager

Herzing College

Some College (No Degree) - Nursing

Medix College

Similar Profiles

CREATE PROFILE
Marsha Swaby