NATALIE NGUYEN
San Jose,
Summary
Developed strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Brings keen understanding of digital trends and basic marketing principles, coupled with proficiency in social media platforms. Ready to use and develop communication and organizational skills in marketing role.
Overview
3
3
years of professional experience
Work History
Sales Associate
Coach Outlet
02.2025 - Current
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Analyzed sales trends to identify opportunities for upselling and cross-selling products effectively.
- Built relationships with customers to encourage repeat business.
- Maintained knowledge of current promotions, inventory levels, and product features to assist customers effectively.
- Collaborated with team members to achieve sales targets and improve overall store performance.
Team Member
Jamba
04.2023 - 11.2024
- Developed and maintained customer service policies and procedures to ensure adherence to company standards
- Maintained a clean and organized work area to ensure a safe and efficient work environment
- Trained and mentored new team members to ensure they quickly learned the required skills and processes
- Performed daily opening and closing procedures, including cash handling and store security
- Monitored inventory levels to ensure product availability and accuracy of inventory records
Education
Second Year - Business Management
San Jose State University
San Jose02.2026
High school Diploma - undefined
Silver Creek High School
San Jose01.2024
Skills
- Effective Time Management
- Adaptability
- Leadership Skills
- Communication Skills
- Customer Service
- Ability to Work in a Team
- Problem-solving skills
Timeline
Sales Associate
Coach Outlet
02.2025 - Current
Team Member
Jamba
04.2023 - 11.2024
High school Diploma - undefined
Silver Creek High School
Second Year - Business Management
San Jose State University