Natalie Seropyan
Pasadena
Summary
Highly dedicated and hardworking professional with nearly 3 years of experience in the hospitality industry, specializing in customer service and team collaboration. Known for delivering exceptional service with respect, kindness, and attention to detail. Eager to bring strong communication, organizational, and problem-solving skills to a med spa environment. Passionate about providing outstanding client experiences and contributing to a positive and welcoming atmosphere. Ready to adapt and learn new skills.
Overview
2
2
years of professional experience
Work History
Restaurant Server
Sahara Middle Eastern
Pasadena
12.2022 - Current
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated effectively with kitchen staff regarding order status updates.
- Presented menus and answered questions regarding items.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
Education
Some College (No Degree) - Registered Nurse
Pasadena City College
Pasadena, CASkills
- Customer service
- Communication skills
- Time management
- Attention to detail
- Warm and friendly
- Hospitality service expertise
- Time management abilities
- Payment processing
- Strong work ethic
Languages
English
Full Professional
Armenian
Full Professional
Timeline
Restaurant Server
Sahara Middle Eastern
12.2022 - Current
Some College (No Degree) - Registered Nurse
Pasadena City College