Natalie Rutledge
Brentwood
Summary
Detail-oriented and highly adaptable administrative support professional with experience coordinating daily operations, managing schedules, handling cash and records, and supporting team communication in fast-paced environments. Strong organizational, customer service, and multitasking skills with the ability to quickly learn new systems and maintain professionalism under pressure.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
Lucky Strike Entertainment LLC
Brentwood, CA
01.2025 - Current
- Coordinate daily operations, staffing assignments, and shift coverage in a high-volume environment.
- Maintain accurate cash handling, deposits, and operational records.
- Support employee training and communicate company procedures and expectations.
- Assist with scheduling, labor management, and customer issue resolution.
- Ensure smooth daily workflow through organization, multitasking, and attention to detail.
Key Holder / Sales Associate
Sam Goody
10.2023 - 06.2024
- Managed opening and closing procedures, including cash deposits and operational documentation.
- Assisted with onboarding and training new employees on company procedures and systems.
- Maintained organized inventory records and monitored stock levels.
- Resolved customer concerns professionally while supporting overall store operations.
Assistant Manager
Cinemark
05.2018 - 07.2023
- Supported daily administrative and operational functions including scheduling, staffing support, and employee communication.
- Handled customer service escalations while maintaining professionalism and efficiency.
- Assisted with labor compliance, employee feedback, and team coordination.
- Organized team meetings and contributed to employee engagement initiatives.
Team Lead – Arcade Department
John’s Incredible Pizza Co.
01.2016 - 05.2018
- Assisted with inventory tracking, vendor coordination, and cash handling procedures.
- Maintained organized prize inventory and supported operational troubleshooting.
- Provided team support and ensured smooth guest service operations.
Education
High School Diploma -
Oakmont Highschool
Roseville, CA05-2014
Skills
- Administrative Support
- Scheduling & Time Management
- Data Entry & Record Keeping
- Customer Service & Communication
- Team Coordination
- Microsoft Office & POS Systems
- Cash Handling & Reporting
- Inventory Tracking
- Problem Solving & Conflict Resolution
- Multitasking in Fast-Paced Environments
- Organization & Attention to Detail
- Operations management
Timeline
Operations Supervisor
Lucky Strike Entertainment LLC
01.2025 - Current
Key Holder / Sales Associate
Sam Goody
10.2023 - 06.2024
Assistant Manager
Cinemark
05.2018 - 07.2023
Team Lead – Arcade Department
John’s Incredible Pizza Co.
01.2016 - 05.2018
High School Diploma -
Oakmont Highschool