NATALIE MACDONALD
Toronto,Ontario
Summary
Highly efficient Human Resources Professional offering 2 years of performance in fast-paced and challenging administrative environments. Resourceful team player proficient in full-cycle recruitment, new hire onboarding, and managing employee files with strong strategic recognition in Microsoft Office. Exhibits high level of discretion to handle sensitive and confidential information.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Human Resources Assistant
Masters Insurance Limited
Concord, ON
03.2022 - Current
- Developed recruitment strategies to attract qualified candidates for open positions.
- Prepared job postings for open positions on LinkedIn Corporate, Indeed and other job sites.
- Conducted candidate interviews to gain additional insight into professional background and skill set.
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling and attending interviews, and completing reference checks.
- Organized and conducted new hire orientation sessions to introduce policies, procedures, and benefit summaries to employees company wide.
- Processed paperwork related to grievances, performance evaluations, classifications and employee leaves of absence.
- Coordinated training schedules and filed crucial administrative paperwork.
- Answered questions regarding policies, benefits and other pertinent information.
- Organized and attended hiring events and participated in job fairs to network with potential candidates.
- Partnered with HR on creative strategies for talent acquisition processes and procedures while researching market trends.
- Processed paperwork associated with personnel transactions such as promotions or terminations.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
Keyholder
M Boutique Inc.
01.2021 - 01.2022
- Managing other employees, Opening and closing store, Managing merchandise, Evaluating productivity
- Signed for incoming shipments in manager's absence.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Organized in-store promotional events.
- Monitored sales performance through analysis of sales reports and comparison shopping.
- Calculated bill totals and tax amounts.
- Organized and maintained Daily Productivity Goal sheet
- Opened and Closed store by calculating settlement reports, daily OR hours
- Acted as initial contact in addressing customer concerns.
- Processed orders through company system and coordinated product deliveries.
- Prepared cash deposits up to $10,000 with zero discrepancies.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Digital Fulfillment Associate
Lush
01.2020 - 01.2021
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Utilized shipping system software to coordinate uploaded files to shipping delivery service.
- Accepted, processed and filled orders quickly and accurately.
Education
Post-Graduate Certificate - Human Resource Management
Humber College
08.2022
Bachelor of Arts - Psychology
University of Guelph
04.2020
Skills
- Benefits Administration
- Communication Management
- Employee Onboarding
- Microsoft Office
- HR Policies
- Talent Recruitment
- Employee Relations
Certification
- Human Resources Professionals Association, HRPA - 2022
- Standard First Aid, CPR and AED - 2022
- Diversity, Inclusion, and Belonging for all, LinkedIn - 2021
Timeline
Human Resources Assistant
Masters Insurance Limited
03.2022 - Current
Keyholder
M Boutique Inc.
01.2021 - 01.2022
Digital Fulfillment Associate
Lush
01.2020 - 01.2021
Post-Graduate Certificate - Human Resource Management
Humber College
Bachelor of Arts - Psychology
University of Guelph
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