IBISO HIGGWE
Human Resource Assistant
Ottawa,ON
Summary
A dynamic and accomplished HR professional with a stellar academic background and hands-on experience in HR operations. Possesses exceptional communication skills, adept at managing complex workloads, and committed to maintaining the highest standards of integrity and confidentiality. Eager to leverage expertise to contribute to the success and growth of a progressive HR team.
Overview
2
2
years of professional experience
2
2
Certifications
1
1
Language
Work History
Human Resources Assistant
Platform Petroleum
11.2021 - 07.2023
- Addressed team members' inquiries on employment, contracts, and general HR matters, escalated complex issues as needed, provided guidance on the new starter process and onboarding, and assisted with employment verifications and benefits queries
- meticulously maintained the HR Information System (HRIS) to ensure accuracy and timeliness, promptly process team member changes, and facilitate seamless onboarding experiences for new joiners.
- collaborated closely with managers and employees to support HR processes.
- Assisted employees with benefits enrollment and processing, ensuring the accurate and timely submission of payroll data, and liaising with payroll officer to facilitate smooth salary payments.
- Generated purchase orders for internal departments and provided administrative support for benefits enrollment.
- Regularly audited employment files and systems for accuracy and GDPR compliance, identifying opportunities for process improvement, and driving enhancements to optimize the HR functions.
- Conducted and managed background checks for new hires.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
Education
Graduate Certificate - International Business Management
Algonquin College
Ottawa, ON04.2024
Bachelor of Science - Industrial Relations & Human Resources Management
Covenant University
Ota, Nigeria07.2021
Diploma - Leadership Development
African Leadership Development Centre (ALDC)
Lagos, Nigeria10.2021
Skills
Employee Onboarding
Staff orientation
Compensation and benefits
Project Management
Labor Relations
Background Checks
Benefits Administration
Diversity and Inclusion
Team Collaboration
Administrative Skills
Problem-Solving
Time Management
Certification
Google Data Analytics
Hobbies
Swimming
Exercising
Playing Football where I took on a leadership role in leading my school team to victory in an Interstate competition
Timeline
Google Data Analytics
01-2023
Chartered Institute of Personnel Management of Nigeria CIPM
05-2022
Human Resources Assistant
Platform Petroleum
11.2021 - 07.2023
Graduate Certificate - International Business Management
Algonquin College
Bachelor of Science - Industrial Relations & Human Resources Management
Covenant University
Diploma - Leadership Development
African Leadership Development Centre (ALDC)