Francisco Lopez
Los Angeles
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty. Developed extensive experience in high-paced kitchen environment, focusing on maintaining cleanliness and supporting culinary teams. Skilled in time management, teamwork, and adhering to health and safety standards. Automotive professional with commitment to delivering high-quality service and repairs. Recognized for expertise in troubleshooting and repairing wide range of vehicle systems. Team-oriented with focus on collaboration and adapting to dynamic work environments. Strong technical skills and keen eye for detail.
Overview
2
2
years of professional experience
Work History
Car Technician
Sergio Ramirez
06.2024 - 01.2025
- Identified potential upsell opportunities based on client needs analysis, contributing to increased profitability.
- Ensured quality control by strictly following manufacturer guidelines during repairs and installations.
- Maximized vehicle longevity with comprehensive preventive maintenance services tailored to specific makes and models.
- Improved vehicle performance by conducting thorough diagnostics and implementing necessary repairs.
- Demonstrated commitment to customer satisfaction through clear communication of service expectations, costs, and timelines.
- Fostered positive relationships with vendors and suppliers to ensure timely delivery of parts needed for automotive repairs.
- Supported sales team efforts by providing reliable information about various vehicle features, ultimately increasing overall revenue for the dealership or shop.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Kitchen Porter
Compass Group USA
09.2023 - 10.2024
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Assisted chefs with food preparation tasks, resulting in timely service and high-quality dishes.
- Maintained accurate records of cleaning activities, ensuring compliance with health department regulations at all times.
- Increased overall kitchen productivity through effective communication and collaboration with team members.
- Received praise from both managers and coworkers for commitment to excellence and dedication to maintaining a clean, well-organized kitchen environment.
- Developed strong time management skills by prioritizing tasks and working efficiently under pressure to meet deadlines in a fast-paced environment.
- Improved kitchen efficiency by maintaining cleanliness and organization of workspaces, utensils, and equipment.
Fast Food Crew Worker
Wendy's
09.2022 - 03.2023
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
- Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
Education
Associates Degree - Computer Science
Santa Monica College
Santa MonicaHigh School Diploma -
Hawthorne High School
Hawthorne, CA06-2020
Skills
- Customer service
- Critical thinking
- Fast-paced environment
- Heavy lifting
- Proper sanitation
- Stock rotation
- Reliability and punctuality
- Cash register operation
- Safe food handling
- Tire services
- Changing oil
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Car Technician
Sergio Ramirez
06.2024 - 01.2025
Kitchen Porter
Compass Group USA
09.2023 - 10.2024
Fast Food Crew Worker
Wendy's
09.2022 - 03.2023
Associates Degree - Computer Science
Santa Monica College
High School Diploma -
Hawthorne High School
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