Suresh Duraikkannu
Woodbridge,ON
Summary
Proven Car Technician with a track record of enhancing profitability through upsell opportunities at Active Green + Rose. Expert in advanced diagnostics and preventive maintenance, significantly improving vehicle performance and customer satisfaction. Skilled in team collaboration and customer service, consistently contributing to business growth and repeat clientele.
Overview
2
2
years of professional experience
Work History
Car Technician
Active Green + Rose
06.2024 - Current
- Identified potential upsell opportunities based on client needs analysis, contributing to increased profitability.
- Ensured quality control by strictly following manufacturer guidelines during repairs and installations.
- Maximized vehicle longevity with comprehensive preventive maintenance services tailored to specific makes and models.
- Improved vehicle performance by conducting thorough diagnostics and implementing necessary repairs.
- Actively participated in staff meetings, sharing insights on best practices in order to improve overall shop operations.
- Streamlined repair processes by maintaining an organized workspace and utilizing appropriate tools for each task.
- Boosted team productivity by collaborating effectively with colleagues on complex automotive projects.
- Minimized downtime for customers by completing routine maintenance tasks quickly yet thoroughly.
- Expanded knowledge of emerging automotive technologies through continuous professional development opportunities.
- Optimized fuel efficiency through precise engine tuning, emissions testing, and expertly executed repairs.
- Enhanced customer satisfaction by providing timely and accurate maintenance services for their vehicles.
- Supported sales team efforts by providing reliable information about various vehicle features, ultimately increasing overall revenue for the dealership or shop.
- Reduced repair time by efficiently identifying and addressing mechanical issues using advanced diagnostic tools.
- Demonstrated commitment to customer satisfaction through clear communication of service expectations, costs, and timelines.
- Contributed to business growth through exceptional customer service, resulting in repeat clients and referrals.
- Assisted in inventory management efforts, ensuring that adequate supplies were available for all required repairs.
National Plastic Technology India
Assistant Engineer Maintenance
12.2022 - 08.2023
Education
DECE - Engineering
Valivalam Desiker Polytechnic College
Nagappattinam 06.2009
Skills
- Brake Systems
- Tire Services
- Engine repair
- Air Conditioning
- Suspension Systems
- Advanced Diagnostics
- Vehicle inspections
- Battery Services
- Exhaust Systems
- Steering systems
- Alignment Techniques
- Automotive Electronics
- Drivetrain Components
- Fuel systems
- Electrical Systems
- Manual transmissions
- Hybrid Systems
- Detailing Techniques
- Emission Control
- Strong Work Ethic
- Customer Service
- Changing tires
- Changing Oil
- Problem-Solving
- Hand and power tools
- Replacing parts
- Replacing Filters
- Parts Replacement
- Troubleshooting skills
- Preventive maintenance services
- Team Collaboration
- Electrical experience
- Transmissions
- Safety awareness
- Brake systems understanding
- Heavy Lifting
- Engine Rebuilds
- Installing equipment
- Heating and Air Conditioning
- Relationship Building
- Inspecting vehicles
- Customer Relations
- Flexible Schedule
- Welding and fabrication
- Vehicle Inspection
- Work Planning and Prioritization
- Soldering skills
- Electrical repair procedures
- Diagnostic abilities
- Maintaining records
- Electrical failure repairs
- Coolant System Control
- System repairs
- Maintenance Scheduling
- Preventive Maintenance
- Issue Resolution
- Preparing Work Orders
- Quality Assurance
- Scheduled services
Languages
English
Professional Working
Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipWork Location
On-SiteImportant To Me
Company CultureAccomplishments
- Resolved product issue through consumer testing.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] through effectively helping with [Task].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CST - Certified Service Technician
- AST - Advanced Service Technician
Timeline
Car Technician
Active Green + Rose
06.2024 - Current
National Plastic Technology India
Assistant Engineer Maintenance
12.2022 - 08.2023
DECE - Engineering
Valivalam Desiker Polytechnic College
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