Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natalie Celis

San Bernardino,CA

Summary

Legal professional prepared to excel in providing administrative support and client service in a legal setting. Known for exceptional attention to detail and ability to manage multiple tasks efficiently. Committed to fostering team collaboration and achieving results, with strong organizational and communication skills that ensure smooth office operations and client satisfaction.

Overview

Work History

Legal Receptionist

Stone Law
  • Managed scheduling of court calendars and deadlines to maintain a smooth flow of firm operations.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Promoted confidentiality by properly handling sensitive information and adhering to privacy regulations within the law office environment.
  • Assisted legal staff in drafting correspondence, proofreading documents for accuracy, and formatting consistency before submission or distribution.
  • Maintained a high level of professionalism and discretion when dealing with sensitive client matters by adhering to strict confidentiality protocols.

Asset Protection Specialist

JCPenney
  • Reduced inventory shrinkage through strategic planning and diligent monitoring of high-risk areas.
  • Improved store safety by conducting regular risk assessments and addressing potential hazards promptly.
  • Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
  • Increased employee awareness of loss prevention strategies through comprehensive training programs.
  • Regularly audited operational procedures, identifying areas for improvement to minimize losses due to error or inefficiency.

Digital Supervisor

Walmart
  • Responsible for leading a team focused on driving digital initiatives, including promoting technology adoption, training team members on digital services, collaborating with other departments to create compelling online experiences, and ensuring seamless customer interaction across all digital platforms, essentially acting as a key figure in managing and optimizing Walmart's online presence.
  • Overseeing a team of digital associates, providing training, coaching, and performance feedback to ensure they effectively utilize digital tools and deliver excellent customer service.
  • Collaborating with cross-functional teams to develop and execute digital strategies, including website optimization, marketing campaigns, and customer engagement initiatives.
  • Monitoring key digital metrics, analyzing data to identify trends, and using insights to inform future strategies.
  • Promoting the use of new digital tools and technologies within the team and across departments to improve efficiency and customer engagement.
  • Collaborating with various internal teams like marketing, sales, and operations to align digital initiatives with overall business objectives.
  • Strong understanding of digital marketing principles, including SEO, SEM, social media marketing, and web analytics
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Technical skills in web development, e-commerce platforms, and digital marketing tools

Program Leader

Think Together, Inc
  • Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.
  • Increased program attendance by designing appealing and relevant learning experiences for students.
  • Collaborated with school staff to ensure smooth transitions between daytime classes and after-school activities.
  • Assisted students with homework completion, providing individualized support and guidance as needed.
  • Organized special events and field trips to enrich the after-school experience for students.
  • Trained new program leaders, sharing best practices and ensuring consistency in program delivery across multiple sites.

Education

Bachelor of Arts - Business Administration

California State University, San Bernardino
San Bernardino, CA
05-2027

Paralegal Certificate

California State University of San Bernardino
San Bernardino, CA
08.2024

Bachelor of Science - Criminal Justice

Azusa Pacific University
Azusa, CA
04-2025

Associate of Science - Criminal Science

San Bernardino Valley College
San Bernardino, CA
05.2020

High School Diploma -

Middle College High School
San Bernardino, CA
05.2020

Skills

  • Litigation Support
  • Document filing
  • Records Management
  • Legal Research
  • Organization
  • Negotiation
  • Document Preparation
  • File and Records Management
  • Client Communication
  • Time Management
  • Maintaining facilities
  • Scheduling appointments

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Legal Receptionist

Stone Law

Asset Protection Specialist

JCPenney

Digital Supervisor

Walmart

Program Leader

Think Together, Inc

Bachelor of Arts - Business Administration

California State University, San Bernardino

Paralegal Certificate

California State University of San Bernardino

Bachelor of Science - Criminal Justice

Azusa Pacific University

Associate of Science - Criminal Science

San Bernardino Valley College

High School Diploma -

Middle College High School
Natalie Celis