NATALIA WILK
Beamsville,Canada
Summary
Emotionally intelligent and tech-savvy administrator with over 9 years of experience providing support in healthcare, financial, and corporate environments. Recognized for a positive attitude, adaptability, and strong organizational skills that ensure accuracy and efficiency in every task. Skilled at streamlining processes, handling confidential information with discretion, and collaborating across teams to achieve results. Military veteran over three years in service.
Overview
8
8
years of professional experience
Work History
Casual Clerk
Hamilton Wentworth District School Board
2025.05 - Current
- Perform general clerical work in schools and administrative buildings.
- Answer telephones and provide customer service.
- Manage and maintain office records.
- Handle confidential information with discretion.
- Organize and maintain office supplies.
- Assist with various other administrative tasks as needed.
Financial Centre Administrator
Sun Life Financial
2023.06 - 2024.06
- Provide administrative and general office support aligned with all Sun Life policies and procedures - distribution of client inventories to advisors
- Responsible for reporting payments & expense cheque routines
- Provide support for the recruiting function
- Maintain information on targets and results as well as prepare reports
- Contract
Administrative Clerk
St. Joseph’s Healthcare
2020.10 - 2023.06
- Booking meetings and appointments for clinicians and records all events for management.
- Recorded patient and test information into laboratory Information system and maintain patient test records.
- Handling calls to Public Health Units and health care providers regarding status of laboratory test results in confidential manner.
- Answers all calls and responds appropriately from patients, families and service providers to ensure caller obtains information they require.
Senior Payroll Coordinator
Telus Sourcing Solutions
2017.12 - 2019.12
- Managed complete payroll outsourcing for Royal Victoria Hospital employees.
- Oversaw payroll transactions, monthly metric reporting, and conducted audits
- Handled all bi-weekly and monthly remittances to third-party vendors and government entities, ensuring timely completion. Addressed employee inquiries regarding their compensation and “HOOPP” plans. Administered the Healthcare of Ontario Pension Plan for enrolled employees.
- Contract
Education
Post Graduate Certificate - Human Resources Management
Mohawk College of Applied Arts And Technology
HamiltonHonours Bachelor of Arts - Criminology & Contemporary Studies
Wilfrid Laurier University
Diploma - Law And Security Administration
Mohawk College of Applied Arts And Technology
HamiltonSkills
- Strong communication
- Financial understanding
- Strong organizational/detail oriented
- Strong collaborator
- Problem-Solving
- Teamwork
- Discretion
- Critical thinking
- Microsoft Office Suite
- Meditech
- SAP
- ADP Payroll
- Salesforce
- Mainframe
- PowerSchool
- SchoolMessenger
- Data entry
Languages
Polish
Native or Bilingual
English
Native or Bilingual
Timeline
Casual Clerk
Hamilton Wentworth District School Board
2025.05 - Current
Financial Centre Administrator
Sun Life Financial
2023.06 - 2024.06
Administrative Clerk
St. Joseph’s Healthcare
2020.10 - 2023.06
Senior Payroll Coordinator
Telus Sourcing Solutions
2017.12 - 2019.12
Honours Bachelor of Arts - Criminology & Contemporary Studies
Wilfrid Laurier University
Post Graduate Certificate - Human Resources Management
Mohawk College of Applied Arts And Technology
Diploma - Law And Security Administration
Mohawk College of Applied Arts And Technology