Natalia Salsameda
Whittier
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
3
3
years of professional experience
Work History
Receptionist
Kut N Beauty
Whittier
09.2022 - Current
- Assisted with special projects assigned by management when required.
- Greeted customers, answered general questions and directed to appropriate locations.
- Answered and directed incoming calls using multi-line telephone system.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Scheduled and confirmed appointments.
- Updated and recorded customer or client information to maintain accounts.
- Computed purchases and received and processed cash or credit payment.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Maintained cleanliness of store environment including floors, windows, displays.
- Adhered to company initiatives and achieved established goals.
Education
Associate of Business Administration -
Rio Hondo College
Whittier, CASkills
- Customer service
- Effective communication
- Problem solving
- Telephone and email etiquette
- Computer literacy
- Positive and professional
Timeline
Receptionist
Kut N Beauty
09.2022 - Current
Associate of Business Administration -
Rio Hondo College