Natali De La Cruz
Pittsburg
Summary
Proactive and reliable transportation specialist with a strong focus on effective communication and critical thinking. Proven ability to resolve vehicle issues promptly while ensuring a safe and clean environment for patient transport.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Non Emergency Transportation
East Bay Health Care
Antioch
11.2019 - 01.2023
- Provided timely transportation of diverse clients to healthcare facilities.
- Resolved maintenance and repair issues for vehicles and equipment.
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
- Maintained flexible availability to accommodate on-call hours.
- Earned and maintained necessary certifications.
- Completed mechanical checklist prior to each shift, monitoring functionality of work vehicle.
- Documented and reported mechanical issues to appropriate service personnel.
- Assessed work vehicle for cleanliness and properly stocked with first aid and medical supplies.
- Removed and replaced soiled linens and equipment to maintain sanitary conditions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
DSP ( Caregiver )
TJS & MC INC
Vista
05.2013 - 04.2019
- Assisted clients with daily living activities and personal hygiene tasks.
- Provided companionship and emotional support to individuals in need.
- Monitored client health conditions and reported changes to healthcare professionals.
- Coordinated transportation for medical appointments and social activities.
- Maintained a clean and safe environment for clients at all times.
- Communicated effectively with families regarding client needs and progress.
- Documented care services and client interactions in daily reports accurately.
- Supported bathing, dressing and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Laundered clothing and bedding to prevent infection.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
Skills
- Driving and Transportation
- Efficient Routing
- Patient Data Confidentiality
- Reading Comprehension
- Daily Vehicle Inspections
- Medical Transports
- attention to detail
- effective communication
- team collaboration
- critical thinking
- Multitasking Abilities
- Calm under pressure
Languages
- English
- Spanish
Certification
- CNA - Certified Nurse Assistant
Timeline
Non Emergency Transportation
East Bay Health Care
11.2019 - 01.2023
DSP ( Caregiver )
TJS & MC INC
05.2013 - 04.2019