Vernette Rogers
Moreno Valley
Summary
Dedicated transportation professional with proven expertise at Life Fleet, excelling in time management and customer service. Successfully ensured patient safety and satisfaction through effective communication and meticulous vehicle inspections. Recognized for optimizing routes and responding swiftly to emergencies, enhancing overall service quality and operational efficiency. Reliable Medical Transportation Driver with relevant background in non-emergency patient transport, dispatch communication and route planning. Strengths include understanding of medical terminology, ability to handle stressful situations with calm efficiency, and maintaining a safe driving record. Previous work impact includes increasing the comfort level of patients during transport and contributing to improved operational efficiency within healthcare facilities. Detail-oriented professional with clean driving record and reliable work history. Holds CDL driver's license. Maintains poise and composure in fast-paced, high-stress environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Non Emergency Transportation
Life Fleet
Riverside
03.2018 - Current
- Managed time effectively to meet tight delivery deadlines.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Documented daily mileage, gas, and other data.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Checked vehicle after shift for damage.
- Drove trucks to and from job sites to deliver supplies.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Checked wheelchair and stretcher functionality prior to patient pick up.
- Greeted patients and visitors in a professional manner.
- Responded promptly to emergency situations, providing assistance where needed.
- Greeted patient and explained transport plan and destination.
- Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.
- Transported patients to and from their designated areas in a timely fashion.
Education
High School Diploma -
Valley High School
Santa Ana, CA05-1979
Skills
- Vehicle inspection
- Time management
- Data documentation
- Client interaction
- Emergency response
- Customer service
- Safety compliance
- Problem solving
- Route optimization
- Communication skills
- Maintenance & repair
- Customer relations
Accomplishments
- Professional Driving award
- Clients favorite certificate
- achievements Award
Certification
- CPR Certified
- First Aid
- Water Safety
Timeline
Non Emergency Transportation
Life Fleet
03.2018 - Current
High School Diploma -
Valley High School
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