Natacia Robotham
Toronto,Canada
Summary
Experienced and compassionate counselor with over 5 years of expertise in counseling principles and practices. Proficient in developing personalized treatment plans and facilitating group therapy sessions. Committed to creating a safe and supportive environment for all individuals involved.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Resident Counsellor Advocate
Embrave Agency To End Violence
07.2023 - Current
- Assisted residents with crisis intervention, conducted intakes and risk assessments, and co-facilitated support groups for survivors of violence.
- Made referrals to appropriate services, following up to confirm patients received access to required care.
- Implemented technology solutions for case management, improving efficiency and data accuracy.
- Maintained confidentiality and accurate case notes.
- Conducted screenings and assessments for new intakes, provided one-on-one counseling, and led group therapy sessions
Relief Program Resource Worker
St Jude's Community Homes
05.2021 - Current
- Provided holistic support including mental health and addictions counseling, and facilitated group work
- Demonstrated strong ability to work independently.
- Enhanced client satisfaction by providing personalized support and resource management.
- Conducted thorough needs assessments to determine necessary resources for program success.
- Advocated on behalf of clients to secure additional resources from external sources when required.
- Facilitated team-building activities to foster positive workplace culture and enhance employee morale.
Relief Counsellor
Street Haven
05.2021 - 01.2024
- Conducted screenings and assessments for new intakes, provided one-on-one counseling, and led group therapy sessions
- Maintained client records and supported individuals dealing with mental health and emotional issues.
- Led group therapy sessions as needed, facilitating open communication among participants for shared growth experiences.
Relief Staff Shelter Worker
Fred Victor
03.2021 - 03.2022
- Documentation and recordkeeping, organizational development, and case management duties for homeless clients
- Engaged with participants to housing and program-related issues.
- Streamlined intake process, effectively assessing new clients'' needs and determining appropriate resources.
- Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
Education
Bachelor of Social Science Criminal Justice -
Humber College Lakeshore
04.2024
High School Diploma -
Monsignor Percy Johnson
06.2017
Skills
- Document filing
- Client Advocacy
Crisis Intervention Techniques Suicide Prevention & Risk Assessment
Acute Mental Health Care
Mental Health Act & DSM-V Knowledge
Therapeutic Communication & De-escalation
Community Mental Health
Managing Disturbed Behavior
Phone and In-Person Crisis Response
Trauma-Informed Care
Ongoing Professional Development
- Suicide Prevention
- Cognitive Behavioral Therapy (CBT) expert
- Time Management
- Mental Health Support
- Counseling
Certification
- CPR/AED Certification
- Crisis Intervention Team Training Certificate – Various State Police or Non-Profit Organizations.
- Suicide prevention Certification
- Harm Reduction Certification
- AODA Certification
- First Aid Certification
Volunteer Experience
- Assistant, Monsignor P.J Basketball Team, 12/01/14, 01/01/15, Scorekeeping for games, Organizing travel plans and equipment
- Assistant, St. Francis De Sales, 09/01/14, 01/01/15, Organizing library books, Grading student schoolwork, Facilitating gym activities, Organizing events
- Receptionist, Nadine Hair Studio, 06/01/17, 05/01/19, Answering phones, Booking appointments, Taking payments, Handling calendar
Timeline
Resident Counsellor Advocate
Embrave Agency To End Violence
07.2023 - Current
Relief Program Resource Worker
St Jude's Community Homes
05.2021 - Current
Relief Counsellor
Street Haven
05.2021 - 01.2024
Relief Staff Shelter Worker
Fred Victor
03.2021 - 03.2022
Bachelor of Social Science Criminal Justice -
Humber College Lakeshore
High School Diploma -
Monsignor Percy Johnson
- CPR/AED Certification
- Crisis Intervention Team Training Certificate – Various State Police or Non-Profit Organizations.
- Suicide prevention Certification
- Harm Reduction Certification
- AODA Certification
- First Aid Certification
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