Nasra Abass

• Cleaned and sanitized bathrooms, and other similar areas according to established protocols.
• Removed trash, debris and other waste materials from premises.
• Cleaned and polished glass screen, trays and vacuum floor to maintain professional appearance.
• Stock and equip the aircraft cabin for flight with cabin servicing supplies.
• Used time management and efficient cleaning methods to meet deadlines.
• Identified repair needs and major maintenance concerns, and escalated issues to management.
• Conducted security sweeps inspection to ensure security seals are intact and flight is completely secure for takeoff.

Managed unionized contracts and provided sourcing strategies for high profile clients in the aviation and healthcare sector. Developed recruitment sources, verified employment and academics, and negotiated full time contract rates, sales and verbal offers.

• Planned and launched large-scale hiring events through Indeed virtual platform; organized 11 job fairs, 9 information session, 22 virtual hiring events and 6 in-house recruitment events.
• Partnered with cross-functional teams redefine sourcing strategies by analyzing marketing metrics, time-to-file statistics and other variables to strengthen recruitment process and social strategy.
• Developed low-cost recruiting techniques to save thousands quarterly to fill ongoing and hard to fill positions: achieved 74% retention rate in 7 months.

Managed the entire recruitment functions across multiple business units including IT, Finance, Trades and Contract Workers. Developed administrative process, master documents, performance evaluation and training material.

• Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change and assess progress.
• Oversaw full-cycle recruiting for 124 vacancies for sales agents and contract trade workers each quarter.
• Increased staffing percentages by 40% quarterly.

Experienced in aviation, human resource and unionized security operation. Worked within applicable business standards with emphasis on CATSA guidelines, policies, collective agreement and regulatory guidelines to ensure consistency.

• Managing and implementing disciplinary actions as needed and ultimately reducing absenteeism by 15%.
• Supported HR functions with emphasis on return to work process, record keeping, data entry and general HR tasks.
• Assisted management staff in annual year-end processes and data audits.
• Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
• Fostered positive work environment through comprehensive employee relations program.